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- Tasks: Lead and manage a team delivering high-quality training programmes.
- Company: Join St John Ambulance, a charity dedicated to saving lives and empowering communities.
- Benefits: Enjoy competitive salary, 33 days holiday, hybrid working, and exclusive discounts.
- Why this job: Make a real difference by developing people and enhancing community health and safety.
- Qualifications: Proven leadership skills and a passion for high-quality training delivery.
- Other info: Be part of a diverse team committed to equality, inclusion, and continuous improvement.
The predicted salary is between 30000 - 40000 £ per year.
Full Time/Permanent
Our offer to you:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme
- Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us:
This is a fantastic opportunity to join a team of over 1,400 employees and over 28,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid.
Job Summary:
The Training Delivery Manager is responsible for leading and managing the delivery of training services within their region. This includes overseeing the performance and development of training staff, coordinating training operations, and ensuring the effective delivery of high‑quality courses.
Key responsibilities:
- Managing team performance through regular 1-1s and reviews
- Coordinating training resources and logistics
- Maintaining compliance with organisational and statutory standards
- Ensuring customer satisfaction across all training activities
- Contributing to achieving operational targets, improving training delivery, and supporting the ongoing growth and development of the training function
About You:
You are an experienced leader with a passion for developing people and delivering high‑quality training. You thrive in a fast‑paced environment where organisation, collaboration, and strong communication are essential. You have the ability to motivate and manage a diverse team while ensuring training is delivered professionally and to the highest standards. You are comfortable managing performance, supporting professional development, and ensuring teams operate in line with organisational policies and procedures. With strong problem‑solving skills and a customer‑focused mindset, you are confident addressing challenges, supporting trainers, and ensuring a positive learning experience for all delegates. You are also someone who values continuous improvement and takes pride in maintaining high standards in health and safety, compliance, and quality assurance. Above all, you are committed to delivering excellent service and supporting the mission and values of St John Ambulance.
About the Role:
As Training Delivery Manager, you will lead and support a team of Lead Trainers, Trainers, Trainees, and Apprentices to deliver high‑quality training programmes. You will oversee the recruitment, development, and performance management of your team, ensuring they are equipped to deliver engaging and effective training to customers. You will coordinate the delivery of a wide range of training courses, ensuring that all operational aspects such as staffing, venues, logistics, resources, and compliance requirements are effectively managed. Working closely with internal stakeholders and support teams, you will ensure that training activities align with organisational standards, statutory requirements, and health and safety regulations. In this role, you will also play an important part in driving performance and continuous improvement. You will support the achievement of business targets, maintain strong customer relationships, and ensure a positive experience for both trainers and course delegates.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and give a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion. St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre‑employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Training Team Manager in Milton employer: St John Ambulance
Contact Detail:
St John Ambulance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Team Manager in Milton
✨Tip Number 1
Get to know the company! Research St John Ambulance and understand their mission and values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to training management and leadership. Think about your past experiences and how they align with the role of Training Delivery Manager at St John Ambulance.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Training Team Manager in Milton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Training Team Manager role. Highlight your leadership experience and any relevant training delivery successes to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about training and how you can contribute to our mission at St John Ambulance. Keep it engaging and personal.
Showcase Your Team Management Skills: We want to see how you've successfully managed teams in the past. Share specific examples of how you've motivated and developed your team members, as this is key for the role.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role there.
How to prepare for a job interview at St John Ambulance
✨Know Your Stuff
Make sure you understand the role of a Training Team Manager inside out. Familiarise yourself with St John Ambulance's mission, values, and training programmes. This will help you demonstrate your passion for developing people and delivering high-quality training during the interview.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams and improving performance. Think about specific situations where you've motivated a diverse group or tackled challenges in a fast-paced environment. This will show that you're ready to lead and support the team effectively.
✨Be Ready to Discuss Compliance
Since compliance is key in this role, brush up on relevant organisational and statutory standards. Be prepared to discuss how you've maintained high standards in health and safety, quality assurance, and customer satisfaction in your previous roles.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the training delivery process, team dynamics, and how St John Ambulance measures success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.