At a Glance
- Tasks: Join a dynamic team to transport and care for critical patients.
- Company: St John Ambulance, a charity dedicated to saving lives.
- Benefits: Competitive salary, 33 days holiday, flexible working, and discounts.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Make a real difference in patients' lives while gaining valuable experience.
- Qualifications: Full UK driving licence and customer service experience required.
The predicted salary is between 32323 - 34000 £ per year.
As a Critical Care Transport Assistant, you'll work in a co-located team including nurses, ANPs/ACPs, ODPs, doctors, and consultants to mobilise a critical care team to stabilise and transport patients between hospitals and Critical Care Units. You'll be an integral part of the team, not just safely transporting everyone, but being involved in hands-on patient care whilst supporting families too.
Role type: Ambulance Operations
Hourly commitment: 42 hours per week.
Salary: £32,323.20 (+ 20% USH and 20% overtime enhancement). Opportunity to earn up to £34K through unsocial and overtime enhancements.
Our offer to you:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme
- Electric Vehicle Scheme
- Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts - access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us: This is a fantastic opportunity to join a team of over 1,200 employees and over 29,500 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid.
Required Knowledge, Skills & Experience:
- Hold a full UK manual driving licence (with C1 category), a minimum of 1 year driving experience and no more than 3 penalty points
- Hold and maintain an SJA Critical Care Transport Assistant qualification (to be obtained within probationary period if not held already)
- Hold, and maintain, IHCD D1/D2 or a Level 3 Certificate in Emergency Response Ambulance Driving (CERAD) (to be obtained within probationary period if not held already)
- Experience of working with customers, patients, or clients in a positive manner
- Experience of managing conflict and de-escalating situations
About the Role:
- Provide safe, stable transport to the clinical team, patient, and relative(s) throughout journeys, paying attention to the impact of the journey on the patient's level of vulnerability.
- Achieve and maintain competence in all relevant skills and knowledge.
- Be aware of skill fade and knowledge gaps and actively engage in Essential Education & CPD events, maintaining a personal development portfolio.
- Ensure that the vehicle and equipment being used is fit for purpose, used correctly, is clean and report defects to the vehicle, equipment, and any other operational issues as soon as possible.
- Work as an integral part of the Critical Care Transport team, representing SJA in the very best light at all times and supporting the NHS Clinical Team with tasks and procedures to the level you are trained and inducted to.
- Render emergency aid, either as part of the clinical team or alone, or for incidents you encounter whilst in transit and support families of patients by providing accurate information, support, and advice whilst being sensitive to their emotional state.
- Accurately complete all documentation relating to patients, vehicles, and equipment and submit it via the correct channels in a timely manner.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women's groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Critical Care Transport Assistant employer: St. John Ambulance
St John Ambulance is an exceptional employer that fosters a collaborative and innovative work culture, where you will have the opportunity to make a meaningful impact on training platforms. With a strong focus on employee growth, we offer continuous learning opportunities and support for professional development, all while working in a mission-driven environment dedicated to saving lives. Join us in our modern office location, where teamwork and creativity thrive, and be part of a community that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Critical Care Transport Assistant
✨Get Some Hands-On Experience
If you're looking to land that full-time gig in emergency medical services, don't underestimate the power of hands-on experience! Volunteering with local ambulance services or first aid organisations can give you a great insight into the field and show potential employers you’re dedicated.
✨Connect with EMS Communities
Join local EMS associations or online groups where professionals chat about job opportunities and trends. These communities are goldmines for networking, and you might just overhear about openings at places like St. John Ambulance that aren't even advertised yet!
✨Showcase Your Skills Through Certifications
Make sure you’re up to date with your certifications—CPR, first aid, and any relevant EMS training. Having these on your CV or mentioned in interviews can really set you apart from the crowd when applying for that full-time role.
✨Leverage Local Job Fairs
Don’t forget about job fairs, especially those focused on healthcare and emergency services. These events are perfect for meeting representatives from companies like St. John Ambulance face-to-face and making a lasting impression. Plus, they often have a ton of insider info about the hiring process!
We think you need these skills to ace Critical Care Transport Assistant
Some tips for your application 🫡
Highlight Relevant Certifications:In the emergency medical services world, certifications like EMT or Paramedic are crucial. Make sure to prominently display any relevant qualifications on your CV to show you’re qualified and ready to jump in.
Showcase Your Experience in High-Pressure Situations:This isn’t just about ticking boxes; we want to see how you’ve handled emergencies. Share specific examples from your past roles, focusing on your ability to stay calm and effective under pressure—this will really make your CV stand out!
Craft a Personal Cover Letter:Use your cover letter to express your passion for EMS. Share a brief story about why you got into this field and what drives you. This personal touch helps us connect with you beyond just your qualifications.
Emphasise Teamwork and Communication Skills:Being part of an EMS team means communication is key. Highlight your experiences working in teams, especially in stressful environments, and how you effectively communicate with both your team and patients. This will show us you can thrive in our fast-paced world.
How to prepare for a job interview at St. John Ambulance
✨Brush Up on Your Medical Knowledge
As we're stepping into the emergency medical services world, it's crucial to have a solid grasp on medical protocols and procedures. Expect to face scenario-based questions where you'll need to demonstrate your decision-making skills in high-pressure situations, so reviewing your medical textbooks or guidelines might just give you the edge!
✨Showcase Your Communication Skills
In EMS, teamwork and communication can literally save lives. Be prepared to discuss how you've effectively communicated in past settings or during training exercises. They might throw in questions about managing stressful interactions with patients or colleagues, so highlighting your soft skills could really set you apart.
✨Familiarise Yourself With Local Protocols
Since you'll be serving the community, knowing the specific EMS protocols and guidelines of St. John Ambulance is key. Research their operations and any recent changes they might have implemented. Demonstrating that you're well-informed about local practices shows your commitment and readiness to hit the ground running.
✨Prepare for Practical Assessments
Don't be surprised if your full-time interview includes a hands-on assessment. Practising skills like CPR, patient assessment, and using EMS technology will show you're ready for the rigours of the job. So gather your training materials and maybe even practice with a mate to simulate the scenario-based tests you might encounter.