At a Glance
- Tasks: Lead digital transformation and enhance IT systems for impactful services across Wales.
- Company: Values-driven organisation focused on technology and community support.
- Benefits: Competitive salary, professional development, and a chance to make a real difference.
- Other info: Exciting opportunity for growth in a collaborative environment.
- Why this job: Shape the future of IT while supporting people and volunteers in meaningful ways.
- Qualifications: Proven IT leadership experience and strong stakeholder management skills.
The predicted salary is between 60000 - 80000 € per year.
We are seeking an experienced and forward-thinking Head of IT to lead our digital and systems transformation as part of our ambitious strategy. This pivotal role will ensure technology effectively supports our people, volunteers and frontline services across Wales.
Working closely with senior leaders, external IT providers and internal stakeholders, you will shape and deliver our IT and systems roadmap, driving improvements in digital capability, data insight and operational efficiency. You will play a key role in modernising systems and enabling a high-quality, user-focused experience across the organisation.
This is an exciting opportunity for a proactive and strategic IT professional who thrives in a standalone role, enjoys influencing at senior level, and is passionate about using technology to make a meaningful impact in a values-driven organisation.
We are looking for someone who can demonstrate:
- Proven experience leading or coordinating IT in a standalone or senior role
- Strong experience working with third-party IT suppliers or managed service providers
- A track record of implementing or improving business systems (e.g. CRM, HR, finance or operational systems)
- The ability to translate operational needs into effective technical solutions
- Strong understanding of IT infrastructure, digital systems and data-led decision making
- Experience using tools such as Power BI to develop meaningful reporting and insights
- Excellent stakeholder management, communication and influencing skills
- Strong organisational skills with the ability to manage multiple priorities independently
- A collaborative and customer-focused approach, with the ability to support both staff and volunteers
Desirably, you may also have:
- Experience within the charity or voluntary sector
- Experience working with volunteers
You must be committed to our values, demonstrate discretion and professionalism, and be willing to undertake a DBS check and safeguarding training (provided if required).
Head of IT employer: St John Ambulance Cymru
As a leading organisation in Wales, we pride ourselves on being an excellent employer that values innovation and collaboration. Our work culture fosters a supportive environment where employees are encouraged to grow and develop their skills, particularly in the IT sector, with opportunities for professional advancement and meaningful contributions to our community. Join us to be part of a mission-driven team that is dedicated to making a positive impact through technology.
StudySmarter Expert Advice🤫
We think this is how you could land Head of IT
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its tech stack. Familiarise yourself with their current systems and think about how you can contribute to their digital transformation. Show them you’re not just another candidate, but the right fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your professionalism.
✨Tip Number 4
Apply through our website! We’ve got all the info you need right there, and it makes it easier for us to track your application. Plus, it shows you’re keen on joining our team!
We think you need these skills to ace Head of IT
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your leadership in IT and any relevant projects that showcase your ability to drive digital transformation.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about this role and how your experience aligns with our mission. Be sure to mention your experience with third-party IT suppliers and your strategic approach to IT management.
Showcase Your Technical Skills:Don’t forget to include specific examples of how you've implemented or improved business systems. Mention any tools like Power BI that you've used to create insights, as this will resonate with us.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you have all the necessary information at your fingertips!
How to prepare for a job interview at St John Ambulance Cymru
✨Know Your Tech Inside Out
Make sure you’re well-versed in the latest IT trends and tools relevant to the role. Brush up on your knowledge of systems like CRM, HR, and finance platforms, as well as data-led decision-making processes. This will help you demonstrate your expertise and show that you can effectively lead the digital transformation.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've successfully managed relationships with senior leaders and third-party IT suppliers. Highlight your communication and influencing skills, as these are crucial for a Head of IT role. Think about specific situations where you’ve navigated challenges or driven improvements through collaboration.
✨Demonstrate Your Strategic Vision
Be ready to discuss your approach to shaping and delivering an IT roadmap. Think about how you would modernise systems and enhance user experience. Present a clear vision of how technology can support the organisation’s goals and make a meaningful impact.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle multiple priorities. Prepare scenarios where you had to translate operational needs into technical solutions. This will showcase your ability to think critically and act decisively in a standalone role.
