Fundraising & CRM Data Manager

Join to apply for the Fundraising & CRM Data Manager role at St John Ambulance 2 days ago Be among the first 25 applicants Join to apply for the Fundraising & CRM Data Manager role at St John Ambulance Get AI-powered advice on this job and more exclusive features. This range is provided by St John Ambulance. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from St John Ambulance We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive: Competitive salary and pension scheme 33 days holiday (inclusive of bank holidays) – increasing to 38 days over 5 years Cycle to work scheme Electric Vehicle Scheme Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping About Us This is a fantastic opportunity to join a team of over 1,400 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers. Job Summary This role will be responsible for leading & managing fundraising data, and strategic oversight of fundraising data systems and processes, managing a team to employ process efficiencies and improve data quality ensuring seamless integration between CRM systems and external platforms to drive income generation across the full spectrum of the donor data landscape and deliver fundraising operations. You’ll also lead on behalf of fundraising on CRM development and enhancement requests to support data-driven fundraising decisions and strategies. About You Extensive experience working across CRM platforms (including D365 Mission CRM or similar), managing system selections, and leading CRM enhancement projects. Skilled in data analytics, building reporting frameworks, and using database languages like SQL, along with managing data imports and Direct Debit processes. Proven ability to automate processes while ensuring compliance with GDPR and data security best practices. Demonstrated leadership and change management experience with a collaborative approach, influencing senior leaders in complex organisations. Competent in Microsoft applications, including Dynamics and the MS Office suite, with the ability to work under pressure and deliver results. Strong interpersonal, written, and verbal communication skills, with a commitment to organisational values and attention to detail. About the Role Identify opportunities to improve efficiency through automation and optimised data processes and lead the transition from manual to automated solutions. Develop and manage a comprehensive fundraising data strategy and performance monitoring mechanisms to support sustainable income growth and informed decision-making. Work closely with senior Digital, Data & Technology teams, external suppliers, and internal stakeholders to build integrated data solutions and embed insights into fundraising strategies. Oversee fundraising data processes, reporting frameworks, compliance with data protection regulations, and manage best practices in data handling and campaign operations. Lead change management initiatives, including training, documentation, and managing the Fundraising Operations Lead to ensure effective implementation of data processes and systems. Please see the job description for more detail (this can be viewed on our website or once you click apply) If you are a current St John Ambulance employee, please apply here: Click here For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion. St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Other Industries Hospitals and Health Care Referrals increase your chances of interviewing at St John Ambulance by 2x Sign in to set job alerts for “Manager Data Management” roles. Cambridge, England, United Kingdom 3 days ago Liverpool, England, United Kingdom 2 days ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 10 hours ago Weybridge, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago Stoke-On-Trent, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago Client Solutions Manager (CSM) – Ecommerce & Omni-Channel, Turkey London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 day ago Slough, England, United Kingdom 3 weeks ago London, England, United Kingdom 1 day ago Crawley, England, United Kingdom 5 months ago London, England, United Kingdom 9 hours ago London, England, United Kingdom 1 month ago Uxbridge, England, United Kingdom 1 week ago Greenford, England, United Kingdom 1 day ago Pickering, England, United Kingdom 3 weeks ago St Albans, England, United Kingdom 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr