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- Tasks: Manage invoicing and debt recovery while providing top-notch customer service.
- Company: Join St John Ambulance, a charity dedicated to saving lives and supporting communities.
- Benefits: Enjoy 33 days holiday, hybrid work options, and discounts on various services.
- Why this job: Be part of a transformative team with opportunities for growth and a supportive culture.
- Qualifications: GCSEs in Maths and English required; experience in finance processes is a plus.
- Other info: Diversity and inclusion are at our core; everyone is valued and supported.
The predicted salary is between 30000 - 42000 £ per year.
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This range is provided by St John Ambulance. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from St John Ambulance
Fixed Term Contract – 6 Months
St John are looking for dynamic and experienced Account Payable Administrator to come and be part of our in-house Shared Services Team, delivering high value invoicing and debt recovery services on behalf of our internal departments.
The role will be based at our shared services centre in Sheffield where you will have on-site parking and can work in a hybrid model once your training has been completed.
MSS provides a wide range of administrative services supporting the day-to-day activities of St John, including Finance, People, Property, Events and Fleet. The role of MSS is fundamental to the success of St John.
You will be joining St John at an exciting time in our transformation as we look to embrace new technology over the next few years, and you will both the opportunity to be part of these programmes as well as progressing your career!
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) – increasing to 38 days over 5 years
- Cycle to work scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
Please see the job description for more detail (this can be viewed on our website or once you click apply)
About You
To be successful in this role, you will be Educated to GCSE level or equivalent (Grade C), minimum of 5 including Maths & English, you will be passionate about delivering quality service and will have experience of dealing with finance transactional processes in a fast paced, customer orientated environment. You will have excellent communication and engagement skills, an eye for detail, a clear understanding of financial transactional processing and be able to work as part of a dynamic team.
About the Role
- Receive, consider and resolve enquiries from staff, line managers, volunteers, customers and suppliers, providing an effective resolution at the first point of contact whenever possible
- Provide customer service that places that customer at the heart of all we do and enhances the reputation and efficiency of St John
- Ensure that up to date records are maintained of every enquiry, allowing others to accurately understand the status
- Where an enquiry cannot be resolved at first point, own the task to resolution, or escalate through appropriate channels
- Use department systems and processes to manage and resolve enquiries
- Work with colleagues and team management to continually improve the effectiveness and quality of the service provided by the My Support Service Team
About Us
This is a fantastic opportunity to join a team of over 1,900 employees and over 50,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes).
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Finance
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Industries
Hospitals and Health Care
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Accounts Payable Administrator employer: St John Ambulance
Contact Detail:
St John Ambulance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Payable Administrator
✨Tip Number 1
Familiarise yourself with St John Ambulance's mission and values. Understanding their commitment to community service and healthcare will help you align your responses during interviews, showcasing your passion for their cause.
✨Tip Number 2
Highlight your experience in finance transactional processes. Be prepared to discuss specific examples of how you've successfully managed invoicing or debt recovery in previous roles, as this will demonstrate your capability for the Accounts Payable Administrator position.
✨Tip Number 3
Prepare to showcase your customer service skills. Since the role involves resolving enquiries from various stakeholders, think of scenarios where you've provided exceptional service and how you handled challenging situations.
✨Tip Number 4
Research the new technologies St John Ambulance plans to implement. Showing that you're proactive about embracing change and innovation can set you apart as a candidate who is ready to contribute to their transformation.
We think you need these skills to ace Accounts Payable Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in finance transactional processes. Emphasise your customer service skills and any previous roles that required attention to detail.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for delivering quality service. Mention specific examples of how you've resolved enquiries or improved processes in past roles.
Highlight Relevant Qualifications: Clearly state your educational background, especially your GCSEs in Maths and English. If you have any additional qualifications related to finance or administration, be sure to include them.
Showcase Teamwork Skills: Since the role involves working as part of a dynamic team, provide examples of how you've successfully collaborated with colleagues in previous positions to achieve common goals.
How to prepare for a job interview at St John Ambulance
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of an Accounts Payable Administrator. Familiarise yourself with financial transactional processes and be ready to discuss how your experience aligns with these tasks.
✨Showcase Your Customer Service Skills
Since the role involves resolving enquiries from various stakeholders, be prepared to share examples of how you've provided excellent customer service in previous positions. Highlight your ability to handle inquiries effectively and maintain a positive attitude.
✨Demonstrate Attention to Detail
Attention to detail is crucial in finance roles. Be ready to discuss specific instances where your attention to detail has helped prevent errors or improve processes. This will show that you can maintain accurate records and manage financial transactions efficiently.
✨Emphasise Teamwork and Collaboration
The job requires working as part of a dynamic team. Prepare to talk about your experiences collaborating with colleagues to achieve common goals. Highlight any successful projects where teamwork played a key role in delivering results.
