Recovery Management Specialist (Project Deer Park)
Recovery Management Specialist (Project Deer Park)

Recovery Management Specialist (Project Deer Park)

Cheltenham Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support credit risk management and maintain relationships with Partners and Advisers.
  • Company: Join St. James's Place, a diverse employer committed to inclusivity and the LGBTQ+ community.
  • Benefits: Enjoy a collaborative work environment with opportunities for professional growth and development.
  • Why this job: Be part of a team that makes a real impact on financial outcomes and supports community values.
  • Qualifications: Strong admin skills, proficiency in Microsoft Office, and good financial literacy required.
  • Other info: Engage in regular Recovery Forums and contribute to meaningful financial discussions.

The predicted salary is between 36000 - 60000 £ per year.

Job Description This job is with St. James\’s Place, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. The role is responsible for supporting the management of credit risk across the Groups lending activities, with a particular focus on managing relationships with Partners and Advisers who will no longer be members of the Partnership. The individual will have a good working relationship with a wide variety of teams across SJP, ensuring that relevant parties remain informed and take the appropriate actions as required to mitigate potential credit losses. What you\’ll be doing: Work with members of the Partner Finance team to ensure loans to the Partnership are repaid and credit losses are minimised. Including: reviewing individual lending positions, providing final settlement figures, identifying and tracking required actions, and actioning the final repayment of debt via payments from the borrower. Own the process and relevant administration required to recover debts, including conversations with the Field and Partnership. This will Include: issuing statements and correspondence, setting up and maintaining repayment plans and direct debit deductions, inputting monthly deductions from the Partner Remuneration system and reviewing and initiating the recontacting of loans into the correct entity. Operate and/or attend multiple regular Recovery Forums, bringing together members of the Partner Finance team and other subject matter experts from around the SJP Group. Maintain a list of actions and follow up on those actions during the month. Work closely with the Regulatory Authorisations team to support the offboarding or transfer of Partners and Advisers who have debt. Understand the circumstances around the event and recommend an appropriate course of action to support the best outcome for the Group and the borrower. As well as providing the information required for all Regulated References. Ownership of the Partner Finance Leavers inbox, ensuring requests are actioned and responded to within SLAs. Essential Criteria The individual must have strong administration skills and have good working knowledge of the full Microsoft Office suite in particular: Excel, Word and PowerPoint. They should have a strong attention to detail and an eye for accuracy, including the ability to review the integrity of underlying loan records and ensuring data input is accurate and consistent. Excellent time and priority management skills The role also requires a good level of financial literacy, with experience of being able to calculate financial settlements and identify the required actions to achieve the appropriate financial outcome.

Recovery Management Specialist (Project Deer Park) employer: St. James’s Place

St. James's Place is an exceptional employer that champions inclusivity and diversity, making it a welcoming environment for all employees. With a strong focus on professional development, the company offers numerous growth opportunities and fosters a collaborative work culture where teamwork and communication are paramount. Located in a vibrant area, employees benefit from a supportive network and resources that empower them to excel in their roles while contributing to meaningful financial outcomes.
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Contact Detail:

St. James’s Place Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Recovery Management Specialist (Project Deer Park)

Tip Number 1

Familiarise yourself with the credit risk management processes specific to St. James's Place. Understanding their approach will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.

Tip Number 2

Network with current or former employees of St. James's Place, especially those in finance or recovery roles. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application.

Tip Number 3

Brush up on your financial literacy skills, particularly in calculating financial settlements. Being able to discuss these concepts confidently will set you apart from other candidates.

Tip Number 4

Prepare to discuss your experience with administration and data management, as these are crucial for the role. Think of specific examples where you've demonstrated strong attention to detail and effective time management.

We think you need these skills to ace Recovery Management Specialist (Project Deer Park)

Strong Administration Skills
Proficiency in Microsoft Excel
Proficiency in Microsoft Word
Proficiency in Microsoft PowerPoint
Attention to Detail
Financial Literacy
Ability to Calculate Financial Settlements
Time Management Skills
Priority Management Skills
Relationship Management
Communication Skills
Problem-Solving Skills
Data Integrity Review
Action Tracking and Follow-Up

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Recovery Management Specialist position. Understand the key responsibilities and essential criteria, as this will help you tailor your application to highlight relevant skills and experiences.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in credit risk management, financial administration, or similar roles. Use specific examples to demonstrate your strong attention to detail and financial literacy, as these are crucial for the role.

Showcase Your Skills: Make sure to mention your proficiency with Microsoft Office, particularly Excel, Word, and PowerPoint. Provide examples of how you've used these tools effectively in past roles, especially in relation to data management and reporting.

Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for working with St. James's Place. Mention their commitment to inclusivity and how you align with their values, which can set you apart from other candidates.

How to prepare for a job interview at St. James’s Place

Showcase Your Financial Literacy

Be prepared to discuss your understanding of financial concepts and how they relate to credit risk management. You might be asked to explain how you would calculate financial settlements, so brush up on relevant calculations and examples from your past experience.

Demonstrate Strong Administration Skills

Since the role requires excellent administration skills, come ready to share specific examples of how you've managed complex tasks or projects in the past. Highlight your proficiency with Microsoft Office, especially Excel, as this will be crucial for the role.

Emphasise Attention to Detail

The job involves reviewing loan records and ensuring data accuracy. During the interview, mention instances where your attention to detail made a significant difference in your work. This could include identifying errors or improving processes.

Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities, particularly in managing relationships with Partners and Advisers. Think of scenarios where you had to navigate difficult conversations or decisions, and be ready to discuss the outcomes.

Recovery Management Specialist (Project Deer Park)
St. James’s Place
S
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