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- Tasks: Support credit risk management and maintain relationships with Partners and Advisers.
- Company: Join St. James's Place, a diverse employer committed to inclusivity and the LGBTQ+ community.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth and development.
- Why this job: Be part of a team that makes a real impact on financial outcomes and supports community values.
- Qualifications: Strong admin skills, proficiency in Microsoft Office, and good financial literacy required.
- Other info: Engage in regular Recovery Forums and contribute to meaningful discussions across teams.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
This job is with St. James's Place, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
The role is responsible for supporting the management of credit risk across the Groups lending activities, with a particular focus on managing relationships with Partners and Advisers who will no longer be members of the Partnership.
The individual will have a good working relationship with a wide variety of teams across SJP, ensuring that relevant parties remain informed and take the appropriate actions as required to mitigate potential credit losses.
What you'll be doing:
- Work with members of the Partner Finance team to ensure loans to the Partnership are repaid and credit losses are minimised. Including: reviewing individual lending positions, providing final settlement figures, identifying and tracking required actions, and actioning the final repayment of debt via payments from the borrower.
- Own the process and relevant administration required to recover debts, including conversations with the Field and Partnership. This will Include: issuing statements and correspondence, setting up and maintaining repayment plans and direct debit deductions, inputting monthly deductions from the Partner Remuneration system and reviewing and initiating the recontacting of loans into the correct entity.
- Operate and/or attend multiple regular Recovery Forums, bringing together members of the Partner Finance team and other subject matter experts from around the SJP Group. Maintain a list of actions and follow up on those actions during the month.
- Work closely with the Regulatory Authorisations team to support the offboarding or transfer of Partners and Advisers who have debt. Understand the circumstances around the event and recommend an appropriate course of action to support the best outcome for the Group and the borrower. As well as providing the information required for all Regulated References.
- Ownership of the Partner Finance Leavers inbox, ensuring requests are actioned and responded to within SLAs.
Essential Criteria
- The individual must have strong administration skills and have good working knowledge of the full Microsoft Office suite in particular: Excel, Word and PowerPoint.
- They should have a strong attention to detail and an eye for accuracy, including the ability to review the integrity of underlying loan records and ensuring data input is accurate and consistent.
- Excellent time and priority management skills
- The role also requires a good level of financial literacy, with experience of being able to calculate financial settlements and identify the required actions to achieve the appropriate financial outcome.
Recovery Management Specialist (Project Deer Park) employer: St. James’s Place
Contact Detail:
St. James’s Place Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Management Specialist (Project Deer Park)
✨Tip Number 1
Familiarise yourself with the financial services industry, particularly in credit risk management. Understanding the nuances of lending activities and how they impact partnerships will give you a solid foundation to discuss during interviews.
✨Tip Number 2
Network with professionals in the field, especially those who work at St. James's Place or similar organisations. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations for the Recovery Management Specialist role.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Excel, as this role requires strong administration skills. Consider taking online courses or tutorials to enhance your proficiency, which will be beneficial when discussing your capabilities.
✨Tip Number 4
Prepare to demonstrate your attention to detail and time management skills in practical scenarios. Think of examples from your past experiences where you successfully managed multiple tasks or ensured accuracy in data handling, as these are crucial for the role.
We think you need these skills to ace Recovery Management Specialist (Project Deer Park)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and essential criteria. Tailor your application to highlight how your skills and experiences align with the specific requirements of the Recovery Management Specialist position.
Highlight Relevant Skills: Emphasise your strong administration skills and proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint. Provide examples of how you've used these skills in previous roles, especially in managing financial records or debt recovery.
Showcase Attention to Detail: Demonstrate your attention to detail by including specific instances where you ensured accuracy in data entry or reviewed financial documents. This will help illustrate your capability to maintain the integrity of loan records as required for this role.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your qualifications but also expresses your enthusiasm for working with St. James's Place. Mention your understanding of their inclusive culture and how you can contribute to their team.
How to prepare for a job interview at St. James’s Place
✨Showcase Your Financial Literacy
Be prepared to discuss your understanding of financial concepts and how they relate to credit risk management. You might be asked to explain how you would calculate financial settlements, so brush up on relevant calculations and examples from your past experience.
✨Demonstrate Strong Administration Skills
Since the role requires excellent administration skills, come ready to share specific examples of how you've managed complex tasks or projects in the past. Highlight your proficiency with Microsoft Office, especially Excel, as this will be crucial for the job.
✨Emphasise Attention to Detail
The job involves reviewing loan records and ensuring data accuracy. During the interview, provide examples of how your attention to detail has helped you avoid mistakes or improve processes in previous roles. This will show that you understand the importance of accuracy in financial contexts.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, particularly in managing relationships with Partners and Advisers. Think of scenarios where you've had to navigate difficult conversations or resolve conflicts, and be ready to discuss how you handled those situations effectively.
