Population Management Coordinator

Are you ready to chart your own career path? With our refreshed strategy, we’re building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success. This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform – because we believe in the difference our work makes.

At a glance:

• Location: Flexible UK SJP Locations available
• Workplace Type: Hybrid 2 days in office and 3 days remote
• Employment Type: Permanent
• Seniority: Associate

The role:

Known internally as Population Management Consultant, this role plays a meaningful part in ensuring the smooth, accurate and timely progression of Partners and Advisers through our Academy & Early Years programmes. You will be central to how we manage population data, recognition milestones and handovers, enabling the Academy to operate efficiently and deliver positive outcomes for both our clients and the wider business. This is a highly methodical role, combining data, people and operational insight to support the expansion of our programmes and long‑term growth.

Who We Are Looking For:

We’re looking for someone who genuinely aligns with our culture and values and takes full ownership of their work. You’ll be inquisitive, thorough and consistently well organised, with a strong focus on accuracy and continuous improvement. This role is ideal for someone who enjoys working with data and structured processes, collaborates well with others, and takes pride in getting things right first time, rather than approaching work in a purely creative or conceptual way.

What You’ll Be Responsible For:

• Coordinating the accurate and timely movement of individuals across Academy & Early Years cohorts
• Delivering recognition achievements throughout the Academy & Early Years journey
• Maintaining high standards of data quality, accuracy and reconciliation across cohort populations
• Producing evaluation and management information reporting, including monthly MI (or equivalent) packs
• Monitoring reporting to identify trends, risks and areas of concern
• Contributing to the development and continuous improvement of Academy & Early Years processes and systems
• Managing effective handovers and ensuring Academy & Early Years records are kept up to date
• Building and maintaining positive working relationships with key stakeholders across the Academy and wider business
• Supporting operational planning and workflow management to help deliver programme objectives
• Operating in line with Consumer Duty requirements to ensure good customer outcomes

Essential skills and experience:

• Strong prioritisation, organisation and workload management skills
• Excellent attention to detail, with the ability to handle data accurately and precisely
• Strong IT capability, particularly in Microsoft Excel, Word and PowerPoint
• Confident written and verbal communication skills, with the ability to present information clearly to a range of audiences

Desirable skills and experience:

• Experience using Power BI and/or Salesforce
• Previous experience in population management, programme delivery or operational reporting
• Ability to analyse trends and translate data into clear, actionable insights

What’s in it for you?

We reward you for the work you do, whether that’s through our discretionary annual bonus scheme that reflects both personal and company performance, competitive annual leave allowance (28 days plus bank holidays, with the option to purchase an additional 5 days), or online rewards platform with a variety of discounts. We also have benefits to support whatever stage of life you are in, including:

• Competitive parental leave (26 weeks full pay)
• Private medical insurance (optional taxable benefit)
• 10% non‑contributory pension (increasing with length of service)

Reasonable Adjustments:

We’re an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all. If you require reasonable adjustment(s) at any stage please let us know by emailing us at careers@sjp.co.uk. Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career‑break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box.

What’s next?

If you’re excited about this role and believe you have the skills and experience we’re looking for, we’d love to hear from you! Please submit an application by clicking ‘apply’ below and our team will be in touch. As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.