Operational Risk & Controls Assurance Officer
Operational Risk & Controls Assurance Officer

Operational Risk & Controls Assurance Officer

Cirencester Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our Operational Risk team to manage and assess operational risks daily.
  • Company: St. James's Place is an inclusive employer supporting the LGBTQ+ business community.
  • Benefits: Enjoy a collaborative work environment with opportunities for professional growth.
  • Why this job: Be part of a strong risk culture while making a real impact in financial services.
  • Qualifications: Experience in risk or compliance within financial services is essential.
  • Other info: Professional risk management qualifications are a plus, and familiarity with ESG is desirable.

The predicted salary is between 36000 - 60000 £ per year.

As a key member of the Operational Risk team, this role plays a vital part in embedding and maintaining SJP’s Operational Risk and Controls Framework. You’ll support the business and Legal Entities in identifying, assessing, and managing operational risks and delivering independent controls\’ assurance. This role sits within the 2nd line of defence, providing technical guidance and challenge to ensure a strong risk culture and effective control environment.

Key Responsibilities:

  • Support the development and implementation of the firm’s Operational Risk and Controls Framework across the Group.
  • Deliver operational risk training and provide technical guidance on risk and control registers.
  • Identify, assess and monitor operational risks, and support the development of KRIs, KCIs, and operational risk reporting.
  • Conduct and support operational risk assessments, scenarios and stress testing.
  • Perform independent control testing and deep dive assurance reviews across the Group’s non-financial risk areas.
  • Collaborate with Senior Business Risk Partners to provide risk oversight and support business partnering activity.
  • Act as a trusted advisor to business units, helping embed a strong risk culture and awareness of Consumer Duty.
  • Who we’re looking for:

    We are looking for an experienced operational risk professional with a passion for effective risk management and control assurance. You’ll have strong analytical and interpersonal skills, be comfortable operating in a collaborative environment, and possess a solid understanding of the financial services regulatory landscape. You’ll be confident providing independent challenge and working with teams across the business to improve the quality and effectiveness of risk practices.

    Skills & Experience:

    Essential

  • Experience working in a 1st or 2nd line risk or compliance function within financial services.
  • Strong knowledge of operational risk frameworks and control processes.
  • Proven ability to assess and challenge operational risks and controls.
  • Experience in conducting risk reviews and providing risk-based recommendations.
  • Strong understanding of the three lines of defence model.
  • Desirable

  • Professional risk management qualifications (or near completion).
  • Experience conducting controls assurance and testing.
  • Familiarity with ESG/Sustainability risk oversight.
  • What\’s in it for you?

    We reward youfor the work you do, whether that’s through our discretionary annual bonus scheme that reflects both personal and company performance, competitive annual leave allowance (28 days plus bank holidays, with the option to purchase an additional 5 days), or online rewards platform with a variety of discounts.
    We also have benefits to support whatever stage of life you are in, including:

  • Competitive parental leave (26 weeks full pay)
  • Private medical insurance (optional taxable benefit)
  • 10% non-contributory pension (increasing with length of service)
  • Reasonable Adjustments
    We\’re an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all, if you require reasonable adjustment(s) at any stage please let us know by emailing us at
    Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career-break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box.

    Operational Risk & Controls Assurance Officer employer: St. James's Place

    St. James's Place is an exceptional employer that champions inclusivity and diversity, making it a welcoming environment for all employees. With a strong focus on professional development, the company offers extensive training opportunities and fosters a collaborative work culture that encourages innovation and growth. Located in a vibrant area, employees benefit from a supportive community and a commitment to maintaining a robust operational risk framework, ensuring meaningful and rewarding careers.
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    Contact Detail:

    St. James's Place Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Operational Risk & Controls Assurance Officer

    ✨Tip Number 1

    Familiarise yourself with the specific operational risk frameworks and control processes used in financial services. Understanding these frameworks will not only help you during interviews but also demonstrate your commitment to the role.

    ✨Tip Number 2

    Network with professionals in the operational risk field, especially those who work within financial services. Engaging with industry peers can provide valuable insights and may even lead to referrals for the position.

    ✨Tip Number 3

    Stay updated on the latest trends and regulations in operational risk management. Being knowledgeable about current events and changes in the regulatory landscape will show your proactive approach and dedication to the field.

    ✨Tip Number 4

    Prepare to discuss real-life scenarios where you've successfully identified and managed operational risks. Having concrete examples ready will help you illustrate your experience and problem-solving skills during the interview process.

    We think you need these skills to ace Operational Risk & Controls Assurance Officer

    Operational Risk Management
    Controls Assurance
    Risk Assessment
    Regulatory Compliance
    Analytical Skills
    Interpersonal Skills
    Collaboration
    Risk Framework Development
    Key Risk Indicators (KRIs)
    Key Control Indicators (KCIs)
    Independent Challenge
    Financial Services Knowledge
    Three Lines of Defence Model
    Risk Review and Recommendations
    ESG/Sustainability Risk Oversight

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in operational risk and compliance functions. Emphasise your knowledge of operational risk frameworks and any specific achievements that demonstrate your ability to assess and challenge risks.

    Craft a Compelling Cover Letter: In your cover letter, express your passion for effective risk management and control assurance. Mention how your skills align with the key responsibilities outlined in the job description, and provide examples of your collaborative work in previous roles.

    Highlight Relevant Skills: Clearly outline your analytical and interpersonal skills in your application. Provide specific examples of how you've successfully worked in a team environment and contributed to a strong risk culture in past positions.

    Showcase Continuous Learning: If you have professional risk management qualifications or are near completion, make sure to mention this in your application. Highlight any ongoing training or certifications related to operational risk and controls assurance to demonstrate your commitment to the field.

    How to prepare for a job interview at St. James's Place

    ✨Understand the Operational Risk Framework

    Make sure you have a solid grasp of operational risk frameworks and control processes. Be prepared to discuss how you've applied these in previous roles, as this will demonstrate your expertise and relevance to the position.

    ✨Showcase Your Analytical Skills

    Highlight your analytical abilities by discussing specific examples where you've assessed and challenged operational risks. Use metrics or outcomes to illustrate your impact, as this will resonate well with the interviewers.

    ✨Emphasise Collaboration

    Since the role requires working closely with various teams, be ready to share experiences that showcase your collaborative skills. Discuss how you've partnered with others to improve risk practices and foster a strong risk culture.

    ✨Prepare for Technical Questions

    Expect technical questions related to risk assessments, controls assurance, and the three lines of defence model. Brush up on these topics and be ready to provide detailed answers that reflect your knowledge and experience.

    Operational Risk & Controls Assurance Officer
    St. James's Place
    Location: Cirencester
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    • Operational Risk & Controls Assurance Officer

      Cirencester
      Full-Time
      36000 - 60000 £ / year (est.)
    • S

      St. James's Place

      1000+
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