Marketing Support Coordinator

Join to apply for the Marketing Support Coordinator role at St. James’s Place

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Join to apply for the Marketing Support Coordinator role at St. James’s Place

Are you ready to chart your own career path? With our refreshed strategy, we’re building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success. This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform – because we believe in the difference our work makes.

At a glance:

Location: Cirencester Office

Workplace Type: Hybrid (3 days in office)

Employment Type: Permanent

Seniority: Entry Level

About The Role

The Marketing Support Coordinator will support the marketing needs of the St. James’s Place Partnership by reviewing a variety of Partner created materials, assessing requests to seek clarification where needed to ensure accuracy and alignment with best practices. All marketing materials must uphold brand standards, be assessed for potential classification as Financial Promotions, and meet both internal and regulatory requirements, working closely with stakeholders to ensure compliance. The Coordinator will provide administrative support to the team and Partners, answering enquiries by phone and email and guide Partners to self-serve marketing tools including the use of pre-approved materials.

The Coordinator will lead multiple cases efficiently, keeping Partners and stakeholders informed throughout. Accurate audit trails must be maintained for all requests, using the case management system effectively.

What you’ll be doing

• Reviewing and assessing marketing requests from the Partnership.
• Ensuring all marketing promotions uphold brand guidelines and meet internal and regulatory compliance standards.
• Providing guidance on marketing allowances, paid-for packages, and available self-serve marketing tools.
• Managing multiple marketing cases efficiently, keeping Partners and stakeholders informed at every stage.
• Maintaining accurate audit trails and records within the case management system.
• Building strong working knowledge of all marketing channels, including advertising, editorials, promotional literature, social media, and digital platforms.
• Liaising with specialist marketing teams and internal departments for technical or compliance input.
• Promoting a right-first-time approach to improve the effectiveness and efficiency of Partner marketing activity.

Essential Criteria:

• Strong Microsoft Office and administrative skills.
• Genuine interest in marketing and marketing channels.
• Strong analytical skills and excellent attention to detail (able to proof read)
• Strong interpersonal skills – confident dealing with Partners.

Desirable Criteria:

• An understanding of the SJP submission process through existing SJP or Partner experience.
• SJP business knowledge.

What\’s in it for you?

We reward you for the work you do, whether that’s through our discretionary annual bonus scheme that reflects both personal and company performance, competitive annual leave allowance (28 days plus bank holidays, with the option to purchase an additional 5 days), or online rewards platform with a variety of discounts.

We also have benefits to support whatever stage of life you are in, including:

• Competitive parental leave (26 weeks full pay)
• Private medical insurance (optional taxable benefit)
• 10% non-contributory pension (increasing with length of service)

Reasonable Adjustments We\’re an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all, if you require reasonable adjustment(s) at any stage please let us know by emailing us at careers@sjp.co.uk

Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career-break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box.

What\’s next?

If you\’re excited about this role and believe you have the skills and experience we\’re looking for, we\’d love to hear from you! Please submit an application by clicking ‘apply’ below and our team will be in touch.

As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

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