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- Tasks: Support governance activities and manage documentation in a dynamic tech environment.
- Company: Join a forward-thinking company transforming its operations with technology.
- Benefits: Enjoy competitive pay, generous leave, and a range of employee perks.
- Why this job: Be part of a team that values your input and fosters career growth.
- Qualifications: Looking for proactive individuals with strong organisational and communication skills.
- Other info: Hybrid work model with opportunities for personal and professional development.
The predicted salary is between 30000 - 42000 £ per year.
Location: Cirencester Office
Workplace Type: Hybrid
Employment Type: Permanent
Seniority: Associate
The Technology Operations division is responsible for keeping all our systems available and safe, which is provided by teams of technical specialists and suppliers providing critical functions. It has a wide span of responsibility which requires support to meet governance and oversight requirements.
This role provides confidential and professional support to all governance activities required in Technology Operations and support to the Technology Operations Directory in those activities. This includes ensuring that technical governance mechanisms and documentation is arranged, managed and maintained. It also includes several administration activities and ad hoc support for projects.
What you’ll be doing:
- Attending technical, governance and supplier meetings to provide meeting support and minute taking.
- Managing IT and Cyber Policy Reviews, ensuring they are up to date in the Policy Review app, allocated to appropriate reviewers, and support the Tech Ops director in submission and approval.
- Being the Microsoft Workspace Specialist and contact point to communicate Microsoft technical training offerings to appropriate Tech Ops teams.
- Reviewing and updating Tech Ops SharePoint site updates and in particular updating with news and announcements on behalf of Tech Ops team.
- Supporting actions required for small projects and initiatives.
- Organising and submitting ‘On Call and Overtime Payments’.
- Assisting the Tech Ops Director with budgeting such as creation and base population of forecasts, meetings with appropriate owners, and working with Finance.
- Overseeing spend on ‘travel’ and ‘meetings’ against budget for Technology Operations.
- Monitoring email inboxes and directing enquiries to appropriate team members or other parts of the organisation.
- Attending meetings, circulating agendas and minutes, taking minutes and Team meeting actions, and proactive task creation for the Tech Ops Director.
- Assisting with management of the Technology Operations Director’s diary if the PA is absent.
- Providing joining, induction and leaving routines for Technology Operations Division staff, including being a point of contact for all new starters to ensure welcomed.
- Tracking and processing of all headcount requests and ongoing recruitment, including intern, apprentice and graduate placements in the division.
- Supporting Employee Survey feedback actions for Technology Operations.
Who we’re looking for:
We’re looking for a proactive professional who can arrange, coordinate, and manage activity to support the running and organisation of the Technology Operations Division.
- Excellent time management, planning and organisational skills; able to prioritise a range of tasks for people at various levels and deliver in a timely manner.
- Advanced user of Microsoft Office, Outlook, PowerPoint and Excel Skills and familiarity with O365 suite including SharePoint.
- Excellent communication skills at all levels and able to communicate with both internal and external stakeholders.
- ‘Can do’ attitude and ability to engage effectively with others in a helpful and friendly manner.
- Confident and professional in dealing with Senior Managers and Directors.
- An understanding of IT technical jargon and a willingness to learn IT and systems.
- Bachelor's degree or equivalent in STEM or related subject including but not limited to; Information Technology.
What’s in it for you?
We reward you for the work you do, whether that’s through our discretionary annual bonus scheme that reflects both personal and company performance, competitive annual leave allowance (28 days plus bank holidays, with the option to purchase an additional 5 days), or online rewards platform with a variety of discounts.
We also have benefits to support whatever stage of life you are in, including:
- Competitive parental leave (26 weeks full pay)
- Private medical insurance (optional taxable benefit)
- 10% non-contributory pension (increasing with length of service)
We’re an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all, if you require reasonable adjustment(s) at any stage please let us know by emailing us at careers@sjp.co.uk.
Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box.
What’s next?
If you’re excited about this role and believe you have the skills and experience we’re looking for, we’d love to hear from you! Please submit an application by clicking ‘apply’ below and our team will be in touch.
As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.
Tech Operations Governance & Support Analyst in Cirencester employer: St. James's Place
Contact Detail:
St. James's Place Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tech Operations Governance & Support Analyst in Cirencester
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. Ask them about their experiences and any tips they might have for landing a role in Tech Operations.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of IT governance and technical jargon. We want you to feel confident discussing how you can support the Tech Ops team effectively.
✨Tip Number 3
Show off your organisational skills! Be ready to share examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to juggle responsibilities in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace Tech Operations Governance & Support Analyst in Cirencester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Tech Operations Governance & Support Analyst role. Highlight your relevant skills and experiences that align with the job description, especially your organisational and communication skills.
Show Off Your Microsoft Skills: Since this role requires advanced knowledge of Microsoft Office and O365, don’t forget to mention any specific projects or tasks where you’ve used these tools effectively. We want to see how you can bring those skills to our team!
Be Professional Yet Friendly: When writing your application, strike a balance between professionalism and a friendly tone. We value a 'can do' attitude, so let your personality shine through while maintaining a professional approach.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at St. James's Place
✨Know Your Tech Jargon
Familiarise yourself with IT technical terms and concepts relevant to the role. This will not only help you understand the discussions during the interview but also demonstrate your willingness to engage with the technical aspects of the job.
✨Master Microsoft Tools
Since the role requires advanced skills in Microsoft Office and O365, make sure you brush up on these tools. Be prepared to discuss how you've used them in past roles, especially SharePoint, as it’s a key part of the job.
✨Showcase Your Organisational Skills
Prepare examples that highlight your time management and organisational abilities. Think of specific instances where you successfully coordinated multiple tasks or projects, as this will resonate well with the responsibilities outlined in the job description.
✨Engage with a 'Can Do' Attitude
During the interview, maintain a positive and proactive attitude. Show that you're eager to learn and contribute to the team. This mindset is crucial for the collaborative environment they’re aiming to foster.
