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- Tasks: Support and maintain the SJP Data Platform using Snowflake and Matillion technologies.
- Company: Join a forward-thinking company transforming its business for future success.
- Benefits: Enjoy competitive pay, generous leave, and a range of life-stage benefits.
- Why this job: Be part of a dynamic team making a real impact in data technology.
- Qualifications: Expertise in Snowflake/Matillion and strong problem-solving skills required.
- Other info: Hybrid work environment with opportunities for growth and learning.
The predicted salary is between 36000 - 60000 £ per year.
Are you ready to chart your own career path? With our refreshed strategy, we’re building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success. This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes.
Location: Cirencester Office
Workplace Type: Hybrid
Employment Type: Permanent
Seniority: Mid-Senior Level
As a Senior Support Engineer for our Data Platform, Snowflake and Matillion, you will be a key part of the St. James’s Place infrastructure team. You’ll be working to support the technology and processes used to deliver and support the SJP Data Platform technologies, specialising in Snowflake, Matillion or a combination. You will be responsible for ensuring the platform is maintained in line with provider recommendations to ensure a highly resilient service is available to our community. Resolving incidents, proactive monitoring and associated actions to deliver such a service. It also ensures that policies are adhered to and that the necessary support processes are in place to enforce IT controls, such as access management, recoverability testing, and compliance requirements. We are a cloud first organisation and make extensive use of SaaS, IaaS, PaaS solutions. You’ll be staying ahead of key developments and continuously committing to improvements through automation and performance tuning methods.
- Provide expert-level support to customers using the SJP Data Platform technologies
- Incident resolution for the platform
- Proactive monitoring and maintenance to ensure high level of operational resilience
- Application of SJP's IT policies and IT controls for the platform technologies
- Carry out technical support as required on the platform, supporting the technical consultant to foster a culture of continuous learning and improvement and feeding into governance as required
- Act as a subject-matter guide for Snowflake and/or Matillion within the Technology Operations division providing guidance as the need arises
- Work closely with internal and 3rd party architects that run and design the architecture for the SJP Data Platform
- Develop strong relationships with key customers, understanding their needs and ensuring the availability and accessibility of the SJP Data Platform meets those needs
- Support the Technical Consultant to understand strategic business requirements, business drivers and business capabilities (future and current state) and determine corresponding support requirements
A methodical and analytical mindset, with a detail-oriented approach. Good communication and collaboration skills with a proactive approach to problem solving. The ideal candidate will also have a growth mindset, eager to stay updated on industry trends and share knowledge with the team.
Essential Criteria- Expertise in Snowflake and/or Matillion platforms including performance tuning, automation, security & procedures
- Experience working within a cloud first environment handling data platforms such as SaaS IaaS & PaaS
- Demonstrable experience of incident management, diagnosis and resolving complex issues related to data integration, transformation and storage within Snowflake and/or Matillion
- Ability to collaborate with internal teams, external providers, architects, and business partners to ensure platform operation and support
- Experience with data security and compliance frameworks relating to data platforms ie GDPR
- Experience in identifying opportunities for automation, implementing solutions and improving operational efficiency
On occasion the successful person may need to work outside core hours and travel to other SJP locations.
We reward you for the work you do, whether that’s through our discretionary annual bonus scheme that reflects both personal and company performance, competitive annual leave allowance (28 days plus bank holidays, with the option to purchase an additional 5 days), or online rewards platform with a variety of discounts. We also have benefits to support whatever stage of life you are in, including:
- Competitive parental leave (26 weeks full pay)
- Private medical insurance (optional taxable benefit)
- 10% non-contributory pension (increasing with length of service)
We’re an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all, if you require reasonable adjustment(s) at any stage please let us know by emailing us at careers@sjp.co.uk.
If you’re excited about this role and believe you have the skills and experience we’re looking for, we’d love to hear from you! Please submit an application by clicking ‘apply’ below and our team will be in touch. As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.
Senior Data Support Engineer (Matillion) in Cirencester employer: St. James’s Place
Contact Detail:
St. James’s Place Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Data Support Engineer (Matillion) in Cirencester
✨Tip Number 1
Network like a pro! Reach out to current employees at SJP on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the interview process. This insider info can give you a leg up!
✨Tip Number 2
Prepare for the technical side! Brush up on your Snowflake and Matillion skills, and be ready to discuss specific scenarios where you've used these technologies. Show us how you’ve tackled complex issues in the past.
✨Tip Number 3
Practice your problem-solving skills! Think of examples where you’ve resolved incidents or improved processes. We love candidates who can demonstrate a proactive approach to challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Senior Data Support Engineer (Matillion) in Cirencester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Snowflake and Matillion. We want to see how your skills align with the role, so don’t hold back on showcasing your expertise!
Show Off Your Problem-Solving Skills: In your application, share examples of how you've tackled complex issues in data integration or transformation. We love a good story about overcoming challenges, especially if it involves automation or performance tuning!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s relevant to the role. Remember, we’re looking for a methodical and analytical mindset!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us at StudySmarter.
How to prepare for a job interview at St. James’s Place
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Snowflake and Matillion. Be prepared to discuss specific features, performance tuning techniques, and any recent updates or trends in these platforms. This will show that you're not just familiar with the tools, but that you're genuinely passionate about them.
✨Demonstrate Problem-Solving Skills
Prepare to share examples of how you've tackled complex issues in data integration or transformation. Think of specific incidents you've resolved and the steps you took to diagnose and fix them. This will highlight your analytical mindset and proactive approach to problem-solving.
✨Show Your Collaborative Spirit
Since the role involves working closely with internal teams and external partners, be ready to discuss your experience in collaboration. Share stories that illustrate how you've built strong relationships and worked effectively with others to achieve common goals.
✨Understand the Business Context
Familiarise yourself with St. James’s Place's business model and how the Data Platform supports it. Being able to connect your technical expertise to the company's strategic goals will demonstrate that you understand the bigger picture and are committed to contributing to their success.
