Head of Design and Improvement | Cirencester, UK
Head of Design and Improvement | Cirencester, UK

Head of Design and Improvement | Cirencester, UK

Cirencester Full-Time 60000 - 80000 £ / year (est.) Home office (partial)
St. James's Place

At a Glance

  • Tasks: Lead innovative design solutions and enhance user experience across the organisation.
  • Company: Dynamic company transforming for future success with a focus on technology and engagement.
  • Benefits: Hybrid work, competitive salary, and opportunities for professional growth.
  • Other info: Join a forward-thinking team dedicated to continuous improvement and innovation.
  • Why this job: Shape the future of design while making a real impact in a collaborative environment.
  • Qualifications: Experience in design leadership and a passion for user-centred approaches.

The predicted salary is between 60000 - 80000 £ per year.

Are you ready to chart your own career path? With our refreshed strategy, we're building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success. This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes.

At a glance:

  • Location: Cirencester Office
  • Workplace Type: Hybrid
  • Employment Type: Permanent
  • Seniority: Mid-Senior Level

The Head of Design & Improvement will oversee the development of a series of approaches and tactics to support service changes, set the direction for the User Experience team and establish the User Centred Design vision and approach. The role holder will tackle identified issues through SJP's customer-centric business transformation approach and champion, determine and deliver on identified process improvements within the organisation.

The role holder will lead the provision of innovative design solutions across the organisation, complementing the other skillsets in the design centre of excellence and will provide a flexible response to business need, deploying a wide range of skills and techniques to explore issues, find answers and support implementation of solutions.

The role holder will also champion and embed digital experience and user experience through leadership and cultivation of our User Experience and testing team, supporting and enhancing the delivery of SJP's corporate strategy across research, ideation, conception, design, prototypes and testing of our digital product portfolio.

The role will require strategic leadership that articulates the vision for business optimisation, working closely with standardisation and simplification initiative leads and other elements of the design community.

Head of Design and Improvement | Cirencester, UK employer: St. James's Place

At our Cirencester office, we pride ourselves on being an excellent employer that champions innovation and employee empowerment. With a hybrid work model, we offer a supportive environment where you can thrive professionally while enjoying a healthy work-life balance. Our commitment to investing in technology and fostering a culture of collaboration ensures that every team member has the opportunity to grow and contribute meaningfully to our transformative journey.
St. James's Place

Contact Detail:

St. James's Place Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Design and Improvement | Cirencester, UK

✨Tip Number 1

Network like a pro! Reach out to people in the design and improvement field, especially those already working at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.

✨Tip Number 2

Show off your portfolio! When you get the chance to meet potential employers, bring along examples of your best work. This is your chance to demonstrate your skills and creativity, so make sure it’s polished and relevant to the role.

✨Tip Number 3

Prepare for interviews by researching the company’s design philosophy and recent projects. Tailor your answers to show how your experience aligns with their goals. We want to see that you’re not just a fit for the role, but also for the company culture.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.

We think you need these skills to ace Head of Design and Improvement | Cirencester, UK

User Experience Design
User Centred Design
Digital Experience
Process Improvement
Strategic Leadership
Innovative Design Solutions
Research and Ideation
Prototyping
Testing
Collaboration
Change Management
Business Transformation
Communication Skills
Flexibility

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Head of Design and Improvement role. Highlight your experience in user-centred design and any relevant projects that showcase your ability to lead innovative design solutions.

Showcase Your Leadership Skills: We want to see how you’ve led teams and driven change in previous roles. Share specific examples where you’ve championed design improvements or enhanced user experiences, as this will resonate with our focus on strategic leadership.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your achievements and how they align with our mission to create a more scalable and efficient business.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!

How to prepare for a job interview at St. James's Place

✨Know Your Design Principles

Make sure you brush up on key design principles and methodologies relevant to user experience and service improvement. Be ready to discuss how you've applied these in past roles, as this will show your depth of knowledge and practical experience.

✨Showcase Your Leadership Skills

As a Head of Design and Improvement, you'll need to demonstrate strong leadership capabilities. Prepare examples of how you've led teams through change, championed user-centred design, and delivered innovative solutions. This will help the interviewers see you as a strategic leader.

✨Understand Their Business Transformation Goals

Familiarise yourself with the company's current transformation strategy and how it relates to design and user experience. Being able to articulate how your vision aligns with their goals will set you apart and show that you're genuinely interested in their mission.

✨Prepare Thoughtful Questions

Interviews are a two-way street, so come prepared with insightful questions about their design processes, team dynamics, and future projects. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.

Head of Design and Improvement | Cirencester, UK
St. James's Place
Location: Cirencester

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