Are you ready to chart your own career path? With our refreshed strategy, we’re building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success. This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes.
At a glance:
Location: Cirencester, London Paddington, London Lombard, or Bristol
Workplace Type: Hybrid - 2 days in office and 3 days remote
Employment Type: Permanent
Seniority: Medium
About the Role Are you passionate about understanding what drives digital behaviour and using insight to influence meaningful change? We're looking for a Digital Insights Analyst to help shape how we measure, understand and optimise digital experiences across our customer and adviser journeys. This is a fantastic opportunity to work across a broad digital landscape, turning data into actionable insight that improves customer engagement, supports strategic decision-making and drives commercial outcomes. You'll collaborate with a variety of colleagues across Marketing, Digital, Technology and Customer teams, playing a key role in building a more insight-led and data-informed organisation. You will be responsible for digital measurement, performance reporting, and insight generation. You will help find opportunities to enhance customer experiences, improve engagement, and maximise the value of our digital channels. What You'll Be Doing About You You'll enjoy using data to uncover insights, solve problems and influence better business decisions. Curious, analytical and commercially aware, you'll be comfortable translating complex information into clear recommendations that create value for both customers and the business. You'll thrive in a collaborative environment, building strong relationships across different teams and using insight to help shape priorities, improve performance and support continuous improvement. Essential Criteria Desirable Criteria
What's in it for you?
Whatever stage of life you're in, our benefits are designed to provide the support, flexibility, and peace of mind you need to thrive both at work and beyond.
In addition to our discretionary annual bonus scheme, which reflects both individual and company performance, you'll benefit from a market-leading benefits package tailored to support your wellbeing, financial security, and family life.
Our benefits include:
- 28 days' annual leave plus bank holidays, with the option to purchase up to 5 additional days.
- Private Medical Insurance – company-funded cover for you and your immediate family
- Generous Pension Scheme – a non-contributory employer contribution of 10%, increasing with length of service up to 15%, plus the opportunity to increase this through salary sacrifice
- Enhanced Parental Leave – up to 26 weeks' full pay to support growing families.
- Protection Benefits – company-funded critical illness cover, income protection, and life assurance
- EV salary sacrifice scheme through Tusker
Reasonable Adjustments
We're an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all, if you require reasonable adjustment(s) at any stage please let us know by emailing us at careers@sjp.co.uk
Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career-break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box.
What's next?
If you're excited about this role and believe you have the skills and experience we're looking for, we'd love to hear from you! Please submit an application by clicking ‘apply’ below and our team will be in touch.
As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.
Digital Insights Analyst in Cirencester employer: St. James's Place
St. James’s Place is an excellent employer, offering a dynamic work culture that prioritises employee well-being and professional growth. Located in Cirencester, this hybrid role as a Data Privacy Manager not only provides competitive benefits such as parental leave and health insurance but also fosters an environment where employees can thrive through collaboration and engagement with diverse stakeholders in the regulated financial services sector.
