St. James's Place in Cirencester is seeking a Client Operations Oversight Manager to oversee outsourced administration services within a product area.
You will monitor performance against SLAs, manage incidents, and build strong relationships with internal stakeholders and the Admin Centre to drive service improvements. The role requires strong analytical abilities, regulatory know‑how, and the ability to influence across a cross‑functional team in a regulated environment.
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Client Ops & Service Quality Lead in Cirencester employer: St. James's Place
St. James’s Place is an excellent employer, offering a dynamic work culture that prioritises employee well-being and professional growth. Located in Cirencester, this hybrid role as a Data Privacy Manager not only provides competitive benefits such as parental leave and health insurance but also fosters an environment where employees can thrive through collaboration and engagement with diverse stakeholders in the regulated financial services sector.
