At a Glance
- Tasks: Deliver a professional service and be the first point of contact for visitors.
- Company: Join a forward-thinking company transforming its operations for future success.
- Benefits: Enjoy competitive pay, generous leave, and a range of employee perks.
- Other info: Great opportunity for career growth in a supportive workplace.
- Why this job: Make a real impact by providing first-class service in a dynamic environment.
- Qualifications: Strong IT skills and excellent communication abilities are essential.
The predicted salary is between 25000 - 30000 € per year.
Are you ready to chart your own career path? With our refreshed strategy, we’re building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success. This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes.
At a glance:
- Location: Cambridge Office
- Workplace Type: On-Site
- Employment Type: 12 month Fixed-Term Contract
- Seniority: Entry Level
The role:
To deliver a professional service, focusing on quality, service and relationships, and be the first point of contact for all visitors to the SJP buildings. Responsible for the handling of inbound calls to SJP’s national switchboard, alongside the provision of specific administrative and operational support within the Partnership Directorate.
Who we’re looking for:
We are looking for an excellent communicator, a fast learner, with a passion for providing a first class service. You will be highly organised, have excellent attention to detail, and a methodical and logical approach to work.
What you’ll be doing:
- Greet all visitors, clients and partners, providing a professional and welcoming service, looking after visitors until their host arrives and prior to departure.
- Provide a professional switchboard service, re‑directing calls as appropriate, collecting accurate messages and managing voicemail functionality.
- Facilitate corporate meeting room bookings for employees and partners.
- Ensure any facilities issues are raised in a timely manner and monitored accordingly.
- Coordinate and handle the bookings of visitor parking and electric vehicle charging arrangements alongside granting access into car parks via intercom system.
- Support the wider operations and Wealth Management teams with projects and administrative tasks.
- Where applicable provide on‑ground support for events held in our SJP buildings.
- Build and maintain relationships with key stakeholders across the business to support building knowledge to assist the management team and the Partnership with day‑to‑day queries.
- Develop an awareness of the Partnership Directorate business plan to ensure activity is aligned to delivery against our strategic priorities.
- Develop and review processes and ways of working to improve efficiency and adapt to business needs.
Essential criteria:
- Strong IT capability in Microsoft Office: Word, Excel & PowerPoint.
- Excellent written and verbal communication skills, appropriate to all levels.
- Willingness to make your own decisions on prioritising workload and taking responsibility for your own tasks.
- Experience in a front‑of‑house position.
Working pattern:
Due to the front‑of‑house nature of this role, the successful person will be in location 5 days per week with a working pattern of either 8:30am to 4:30pm, 9am to 5pm or 9:30am to 5:30pm.
What’s in it for you:
We reward you for the work you do, whether that’s through our discretionary annual bonus scheme that reflects both personal and company performance, competitive annual leave allowance (28 days plus bank holidays, with the option to purchase an additional 5 days), or online rewards platform with a variety of discounts. We also have benefits to support whatever stage of life you are in, including:
- Competitive parental leave (26 weeks full pay).
- Private medical insurance (optional taxable benefit).
- 10% non‑contributory pension (increasing with length of service).
Reasonable adjustments:
We’re an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all. If you require reasonable adjustment(s) at any stage, please let us know by emailing careers@sjp.co.uk.
Cambridge - Front of House Operations Coordinator - 12month FTC employer: St. James's Place
At SJP, we pride ourselves on being an excellent employer, fostering a culture of engagement and empowerment in our Cambridge office. With a strong focus on employee growth, we offer competitive benefits including a discretionary annual bonus, generous leave allowances, and comprehensive support for various life stages, all within a collaborative environment that values quality service and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Cambridge - Front of House Operations Coordinator - 12month FTC
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about first impressions, make sure you can articulate your thoughts clearly. Try mock interviews with friends or family to get comfortable with speaking about your experiences.
✨Tip Number 3
Be proactive during the interview. Ask insightful questions about the role and the team. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Tip Number 4
After your interview, don’t forget to follow up with a thank-you email. It’s a simple way to express your appreciation and keep your name fresh in their minds. Plus, it shows you’re professional and courteous!
We think you need these skills to ace Cambridge - Front of House Operations Coordinator - 12month FTC
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Front of House Operations Coordinator role. Highlight your relevant experience and skills that match the job description, like your communication skills and attention to detail. We want to see how you can bring your unique flair to our team!
Show Off Your Personality:This role is all about providing a welcoming service, so let your personality shine through in your application. Use a friendly tone and share examples of how you've made a positive impact in previous roles. We love seeing candidates who are passionate about delivering first-class service!
Be Clear and Concise:When writing your application, keep it clear and to the point. Avoid jargon and make sure your key skills and experiences stand out. We appreciate straightforward communication, especially since this role involves interacting with various stakeholders.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to track your application status. Plus, it shows us you’re genuinely interested in joining our team at StudySmarter!
How to prepare for a job interview at St. James's Place
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and essential criteria, especially around communication and organisational skills. This will help you tailor your answers to show how you fit the role perfectly.
✨Showcase Your Communication Skills
As a Front of House Operations Coordinator, excellent communication is crucial. Prepare examples from your past experiences where you successfully handled visitor interactions or managed calls. Practising these scenarios can help you articulate your skills confidently during the interview.
✨Demonstrate Your Organisational Prowess
Being highly organised is a must for this role. Think of specific instances where you managed multiple tasks or projects efficiently. Share these stories to illustrate your methodical approach and attention to detail, which are key traits they’re looking for.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company’s strategic priorities, or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
