Are you ready to chart your own career path? With our refreshed strategy, we’re building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success. This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform – because we believe in the difference our work makes.
At a glance:
- Location: Bristol Office
- Workplace Type: On‑site – Monday to Friday
- Employment Type: Permanent
- Seniority: Entry Level
- Role: Deliver a professional service focused on quality, service and relationships, as the first point of contact for all visitors to the SJP buildings and handling inbound calls to SJP’s national switchboard.
Who we’re looking for:
An excellent communicator and fast learner with a passion for providing a first‑class service. You will be highly organised, have excellent attention to detail, and a methodical and logical approach to work.
What you’ll be doing:
- Greet all visitors, clients and partners, providing a professional and welcoming service and looking after them until their host arrives and prior to departure
- Provide a professional switchboard service, redirecting calls as appropriate, collecting accurate messages and managing voicemail functionality
- Facilitate corporate meeting room bookings for employees and partners
- Ensure any facilities issues are raised in a timely manner and monitored accordingly
- Coordinate and handle bookings of visitor parking and electric‑vehicle charging arrangements, and grant access into car parks via the intercom system
- Support the wider operations and wealth management teams with projects and administrative tasks
- Provide on‑the‑ground support for events held in our SJP buildings where applicable
- Build and maintain relationships with key stakeholders across the business to support building knowledge to assist the management team and the partnership with day‑to‑day queries
- Develop an awareness of the partnership directorate business plan to ensure activity is aligned to delivery against our strategic priorities
- Develop and review processes and ways of working to improve efficiency and adapt to business needs
Essential criteria:
- Strong IT capability in Microsoft Office: Word, Excel and PowerPoint
- Excellent written and verbal communication skills, appropriate to all levels
- Willingness to make own decisions on prioritising workload and taking responsibility for own tasks
- Experience in a front‑of‑house position
Working pattern:
- Due to the front‑of‑house nature of this role, you will be required to be in the location five days per week with a working pattern of either 8:30 am to 4:30 pm or 9:00 am to 5:00 pm
Benefits:
- 28 days annual leave plus bank holidays, with the option to purchase an additional 5 days
- Online rewards platform with a variety of discounts
- Competitive parental leave: 26 weeks full pay
- Private medical insurance (optional taxable benefit)
- 10% non‑contributory pension, increasing with length of service
Reasonable adjustments:
We are an equal‑opportunity employer and want to ensure our recruitment process is accessible and inclusive for all. If you require reasonable adjustment(s) at any stage please let us know by emailing us at careers@sjp.co.uk.
