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- Tasks: Manage data subject access requests and supervise team members to ensure compliance with data protection laws.
- Company: Join St. James's Place, a diverse employer committed to the LGBTQ+ community.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth and development.
- Why this job: Be part of a crucial role that impacts data privacy and helps protect individuals' rights.
- Qualifications: Previous management experience and strong understanding of data protection regulations are essential.
- Other info: Technical knowledge can be developed on the job; resilience and communication skills are key.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
This job is with St. James's Place, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
The role:
This person will manage and action the Group's response to data subject access requests in accordance with SJP's statutory obligations pursuant to the Data Protection Act 2018 and the UK General Data Protection Regulation. This will include supervising team members in the administration, review and delivery of information provided in response to a DSAR.
What you'll be doing:
- Overall management of DSAR requests in accordance with the requirements of the Data Protection Act 2018 and the UK General Data Protection Regulation.
- Meet statutory deadlines, proactively anticipating competing deadlines and claiming extensions where appropriate, keeping data subject informed of progress and applicable deadlines.
- Coordinate the collection of relevant personal data from locations across SJP determined by the scope of the data subject's request.
- Ensure information collected is reviewed prior to dispatch to the data subject to enable the redaction of third-party data and application of other relevant exemptions/exceptions.
- Coordinate the dispatch of responses to data subject access requests via a secure online portal to minimize the risk of data loss.
- Manage subsequent queries, including those raised by the Information Commissioner, either handling personally or passing to the relevant department where query relates to the content of the information.
- Escalate issues to Line Manager on a timely basis, including queries on the scope of requests, concerns over statutory deadlines and/or the collection of relevant personal data and the application of exemptions and exceptions, including challenges on the same received from data subjects.
- Manage and supervise team members in the administration, review and delivery of information provided in response to a DSAR to ensure adherence to statutory timeframes.
Who we're looking for:
The ideal candidate will have an overall understanding of the data protection regime and a strong technical understanding of the obligations of a data controller when responding to DSARs and the applicable exemptions/exceptions. (Technical subject matter knowledge can be developed in the role). They will have a good understanding of where relevant data is stored and an awareness of the importance and possible consequences of the process should it fail in any way. They will be a confident communicator who responds robustly to challenges and can interact effectively with data subjects. They will have excellent project/time management skills and be able to manage team members to ensure a timely and effective response in the administration, review and delivery of information provided.
Essential Criteria
- Previous supervisory/management experience.
- Able to manage/oversee a key SJP business process where it is essential to be highly organised with strong time management skills.
- Strong analytical skills with a good eye for detail – able to assess if technical exemptions and exceptions apply.
- Resilient – able to deal with difficult complaints/data subjects.
Desirable Criteria
- SJP business knowledge.
DSAR Manager employer: St. James's Place
Contact Detail:
St. James's Place Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DSAR Manager
✨Tip Number 1
Familiarise yourself with the Data Protection Act 2018 and the UK GDPR. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to the role and its responsibilities.
✨Tip Number 2
Showcase your supervisory experience by preparing examples of how you've managed teams in the past. Be ready to discuss specific situations where you successfully led a team through challenging projects or deadlines.
✨Tip Number 3
Brush up on your analytical skills by practising how to assess data requests and identify applicable exemptions. This will help you articulate your thought process during interviews, showcasing your attention to detail.
✨Tip Number 4
Network with professionals in the data protection field, especially those who have experience with DSARs. Engaging in conversations can provide insights into the role and may even lead to valuable referrals.
We think you need these skills to ace DSAR Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a DSAR Manager. Familiarise yourself with the Data Protection Act 2018 and the UK General Data Protection Regulation, as these will be crucial in your application.
Tailor Your CV: Highlight your previous supervisory or management experience in your CV. Emphasise any relevant skills such as project management, analytical abilities, and your understanding of data protection regulations.
Craft a Strong Cover Letter: In your cover letter, demonstrate your knowledge of the data protection regime and your ability to manage team members effectively. Use specific examples from your past experiences that showcase your skills and resilience in handling challenging situations.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at St. James's Place
✨Understand Data Protection Regulations
Familiarise yourself with the Data Protection Act 2018 and the UK General Data Protection Regulation. Be prepared to discuss how these regulations impact the management of data subject access requests (DSARs) and demonstrate your understanding of the obligations of a data controller.
✨Showcase Your Supervisory Skills
Highlight your previous supervisory or management experience during the interview. Discuss specific examples where you successfully managed a team, particularly in high-pressure situations, to ensure timely and effective responses to requests.
✨Demonstrate Strong Analytical Abilities
Prepare to showcase your analytical skills by discussing how you assess technical exemptions and exceptions when handling DSARs. Provide examples of how your attention to detail has helped you identify potential issues in data collection or response processes.
✨Communicate Confidently
As a confident communicator, be ready to discuss how you handle difficult complaints or challenges from data subjects. Practice articulating your thoughts clearly and assertively, ensuring you convey your ability to interact effectively with various stakeholders.
