At a Glance
- Tasks: Run a section of the restaurant, ensuring top-notch service and cleanliness.
- Company: Join a prestigious 5-star hotel with a vibrant food and beverage team.
- Benefits: Enjoy 50% off for friends and family, staff meals, and travel perks.
- Other info: Flexible hours, continuous training, and great career growth opportunities await you!
- Why this job: Be part of a dynamic team and enhance your hospitality skills in a fast-paced environment.
- Qualifications: Previous waiter experience and a passion for excellent customer service.
The predicted salary is between 12 - 15 £ per hour.
Position Full Time/Part-Time Waiter (Food & Beverage team).
Responsibilities
- Running a section of the restaurant to the required restaurant and bar standards.
- Demonstrating knowledge of food menus, beverages and other facilities including guest services within the hotel.
- Using the POS system to ensure all orders are entered correctly.
- Ensuring a smooth process for order taking and food delivery.
- Carrying out all daily shift duties as per job description and brand standards.
- Handling all guest requests efficiently and professionally.
- Delivering a high standard of cleanliness in restaurant and bar areas, including room service.
Qualifications
- Previous waiter experience working in a 5-star focused restaurant and/or hotel.
- Good communication.
- Approachable and having the desire to challenge themselves within a professional team.
- Ability to multi-task in a fast-paced environment.
- Experience of Health & Safety regulations for food & beverage within the UK.
Preferred Skills
- Ability to speak a second language.
- Hospitality qualification.
Hours of Work
Reporting to the Food and Beverage Operations Manager, the role is full-time, 40 hours per week or part-time 20 hours per week, working to a flexible rota with a 30-minute unpaid lunch break.
Benefits
- 50% off from room and F&B outlets for friends and family.
- Continuous training and development for all staff of all levels.
- TFL monthly travel card for zone 1-2 paid after successful completion of probation.
- Staff meals provided on shift.
- Discretionary service charge.
- Laundry service for all formal uniform.
- Introduce a friend scheme.
- Employee Assistance Programme.
- Holiday entitlement for full time is 28 days per year, including public and bank holidays, increasing to 36 days, every two holiday years to a maximum of eight with long service anniversaries, pro-rata for part-time staff.
Legal Notice
You must have the right to live and work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.
F&B Waiter in City of Westminster employer: St. James's Hotel & Club - Bar & Restaurant
Join our dynamic Food & Beverage team as a Waiter, where we pride ourselves on delivering exceptional service in a 5-star environment. With a strong focus on employee growth, we offer continuous training, generous holiday entitlement, and unique benefits like a TFL travel card and staff meals. Our supportive work culture encourages teamwork and professional development, making it an ideal place for those looking to thrive in the hospitality industry.
Contact Details:
St. James's Hotel & Club - Bar & Restaurant Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land F&B Waiter in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like St. James's Hotel & Club - Bar & Restaurant. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to St. James's Hotel & Club - Bar & Restaurant
Don't be shy about reaching out to St. James's Hotel & Club - Bar & Restaurant directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace F&B Waiter in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about St. James's Hotel & Club - Bar & Restaurant and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at St. James's Hotel & Club - Bar & Restaurant
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
