St. James'S Hotel And Club, a luxury London establishment, seeks an experienced Reception Supervisor to support the Front Office team and lead by example in delivering personalised guest experiences.
You will oversee daily Front Desk operations, assist with check‑in/check‑out, and help maintain high service standards across departments. The role requires strong Opera PMS knowledge, excellent communication, and a passion for coaching staff to consistently exceed guest expectations.
#J-18808-LjbffrGuest Experience Lead, Front Desk Supervisor employer: St. James's Hotel and Club
St. James's Hotel And Club is an exceptional employer that prioritises a culture of excellence and personalised service, making it a fantastic place for a Reservations & Guest Experience Specialist to thrive. With a commitment to employee growth and development, team members benefit from ongoing training and opportunities to advance within the prestigious hospitality sector. Located in the heart of the UK, the hotel offers a vibrant work environment where collaboration with dedicated professionals enhances both personal and professional satisfaction.
Contact Details:
St. James's Hotel and Club Recruitment Team
