At a Glance
- Tasks: Manage and enhance IT services, supporting projects that modernise technology in our school.
- Company: Join a thriving Catholic community focused on academic excellence and student development.
- Benefits: Enjoy competitive pay, professional growth opportunities, and a supportive work environment.
- Other info: Be part of a dynamic team dedicated to fostering a positive learning environment.
- Why this job: Make a real difference in students' lives while working with the latest tech.
- Qualifications: Experience in IT support and a passion for helping others is essential.
The predicted salary is between 25000 - 35000 £ per year.
Manage and deliver the school's IT services and contribute to the development of the school's IT strategy, in collaboration with the IT manager. Support and implement IT-related projects that help to modernise IT in line with current developments in technology. Be aware of and keep up to date with relevant government and school policies, and the school's responsibilities under these, when delivering IT services, including those on safeguarding, health and safety, data protection and cybersecurity.
Support with the organisation and supervision of the school's IT and data systems, contributing to the planning, development and monitoring of IT support services. Support with design and print requirements in Reprographics. Support and contribute to the overall ethos of the school. Participate in training and professional development opportunities as required.
Organisation
- Assist the IT & Network Manager in the procurement of IT equipment.
- Be jointly responsible for maintaining the school's management information system (MIS), ensuring faults are identified and resolved in a timely manner.
- Liaise with staff, pupils and suppliers to support the department and school's aims and objectives.
- Be involved in promoting the effective and appropriate use of IT equipment to staff, pupils and parents.
- Contribute to the school's IT development plan to ensure effective and timely implementation within allocated areas of responsibility.
- Maintain access information for information systems and be an administrator for all domain users and email accounts.
Facilities and software maintenance
- Keep up-to-date with developments in IT and update practices where necessary.
- Undertake maintenance of all IT hardware, software and the school's network.
- Carry out regular testing on all IT facilities and software.
- Carry out the installation of hardware, software and any other IT equipment, ensuring they are safe before use.
- Repair and maintain IT equipment to maximise efficiency.
- Install updates on school software and hardware as soon as they are available.
- Maintain an asset register for all IT equipment.
- Assist in the maintenance of the school's internal intranet and external website, in line with SLT requests.
- Maintain a database of all software licences, ensuring all software is properly licensed.
- Ensure the correct disposal of damaged equipment in line with current procedures and legislation.
Technical Support
- Assist with the school's helpdesk provision, ensuring timely resolution to requests and problems and provide regular status updates.
- Keep up-to-date with, and provide support on, the main software packages used within the school.
- Set up equipment to support the delivery of the curriculum.
- Provide advice and training to staff on IT software where required.
- Troubleshoot issues on staff and pupil computers, such as software, hardware, configuration and user errors, and ensure these are dealt with in a timely manner.
- Be available to work (on occasion) varied hours to support events that require IT and AV assistance.
- Provide high-quality user support in all areas of the school's IT systems.
- Assist with printer and copier support as required.
Data Management
- Ensure all data is handled, stored and disposed of in accordance with the Data Protection Act 2018 and the UK GDPR.
- Install software to ensure the safety of school data and report any breaches to the DPO.
- Be jointly responsible for the school's data management software, including fault resolution, updates, data backups and transfers.
- Ensure that you demonstrate the highest possible levels of responsibility and integrity when dealing with the information, data and access to the school network and its resources.
Cybersecurity
- Assist with ensuring the school meets RPA cybersecurity requirements, including user training and awareness.
- Serve as a first responder to suspected security incidents e.g. Phishing attempts, virus outbreaks, unauthorised access and escalating serious issues as per the school's incident response plan.
- Ensure access and control is enforced for staff and students ensuring appropriate permissions are set for the network and applications.
IT Technician in Stockport employer: St James
St James' Catholic High School is an exceptional employer located in Stockport, South of Manchester, dedicated to fostering a supportive and collaborative work environment. With a strong commitment to professional development, staff are encouraged to engage in training opportunities that enhance their skills while contributing to the school's mission of educating global Catholic citizens. The school prides itself on its positive community relationships, academic excellence, and a culture that values Family, Faith, and Excellence, making it a rewarding place for IT Technicians to thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician in Stockport
✨Tip Number 1
Network like a pro! Reach out to current IT professionals in schools or similar environments. Use LinkedIn or local meetups to connect and learn about potential job openings that might not be advertised.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation showcasing your past IT projects, especially those related to education. This will help you stand out during interviews and demonstrate your hands-on experience.
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Reach out directly to schools you’re interested in and express your enthusiasm for their IT needs. Sometimes, creating your own opportunity is the best way to land the job.
✨Tip Number 4
Apply through our website! We’ve got a streamlined application process that makes it easy for you to showcase your talents. Plus, it shows you’re serious about joining our community at St James' Catholic High School.
We think you need these skills to ace IT Technician in Stockport
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the IT Technician role. We want to see how you can contribute to our school's IT strategy and support services!
Showcase Your Technical Skills:Don’t hold back on detailing your technical expertise! Whether it’s troubleshooting, software installation, or cybersecurity knowledge, let us know how you can keep our IT systems running smoothly.
Emphasise Teamwork and Communication:Since you'll be liaising with staff, pupils, and suppliers, it's crucial to demonstrate your ability to work well in a team and communicate effectively. Share examples of how you've collaborated in past roles!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board to help us provide outstanding IT support!
How to prepare for a job interview at St James
✨Know Your Tech Inside Out
Make sure you’re up to speed with the latest IT trends and tools relevant to the role. Brush up on your knowledge of hardware, software, and cybersecurity practices, as these will likely come up during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled IT issues in the past. Be ready to discuss specific challenges you faced, the steps you took to resolve them, and the outcomes. This will demonstrate your ability to think critically and act effectively under pressure.
✨Understand the School's Ethos
Familiarise yourself with St James' values and mission. Be prepared to discuss how your personal values align with theirs and how you can contribute to their community. Showing that you understand and respect their ethos can set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the school's IT strategy and future projects. This shows your genuine interest in the role and helps you gauge if the school is the right fit for you. It’s also a great way to demonstrate your proactive approach to IT development.
