At a Glance
- Tasks: Welcome patients, manage appointments, and support our amazing clinical team.
- Company: Local medical practice in the vibrant Borough of Rossendale.
- Benefits: Full-time role with training provided and opportunities to learn new skills.
- Why this job: Join a supportive team and make a difference in patient care every day.
- Qualifications: Customer service experience and strong communication skills are a must.
- Other info: Flexible environment with a focus on growth and learning.
The predicted salary is between 30000 - 42000 £ per year.
A local medical practice in the Borough of Rossendale is seeking a motivated medical receptionist for a full-time role. The position involves greeting patients, managing appointments, and supporting clinical staff.
Ideal candidates will have customer service experience and good communication skills, with a preference for those with General Practice experience. Flexibility and a willingness to learn new skills are essential in this busy environment. Training will be provided as necessary.
Medical Receptionist | Patient Care & Admin Support employer: St James Medical Centre
Contact Detail:
St James Medical Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist | Patient Care & Admin Support
✨Tip Number 1
Get to know the practice! Research the local medical practice in Rossendale and understand their values and services. This will help you tailor your conversation during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since this role involves greeting patients and supporting clinical staff, it’s crucial to demonstrate your ability to communicate clearly and effectively. Try role-playing with a friend or family member to boost your confidence.
✨Tip Number 3
Show off your customer service experience! Think of specific examples from your past roles where you’ve excelled in customer service. Be ready to share these stories during your interview to highlight your suitability for the role.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s a great way to ensure your application gets noticed and shows your enthusiasm for the position.
We think you need these skills to ace Medical Receptionist | Patient Care & Admin Support
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous customer service experience in your application. We love candidates who can communicate well and make patients feel welcome, so share examples of how you've done this in the past!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Mention your interest in the medical field and any relevant experience you have, especially if you've worked in a General Practice before. It helps us see why you're a great fit!
Be Flexible and Open to Learning: Since we’re looking for someone who’s willing to learn new skills, don’t hesitate to mention your adaptability in your application. Share instances where you’ve successfully taken on new challenges or adapted to changes in a busy environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at St James Medical Centre
✨Know the Practice
Before your interview, do a bit of research on the medical practice. Understand their values, services, and any recent news. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a medical receptionist, you'll be the first point of contact for patients. Prepare examples from your past experiences where you've excelled in customer service. Highlight how you handled difficult situations or went above and beyond to assist someone.
✨Demonstrate Flexibility and Willingness to Learn
In a busy environment like a medical practice, adaptability is key. Be ready to discuss times when you've had to learn new skills quickly or adapt to changing circumstances. This will reassure them that you're ready to take on the challenges of the role.
✨Practice Common Interview Questions
Familiarise yourself with common interview questions for medical receptionists. Think about how you would respond to questions about managing appointments, dealing with patient queries, or supporting clinical staff. Practising your answers can help you feel more confident during the actual interview.