Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist guests with luggage, manage vehicle parking, and provide local information.
- Company: Join the prestigious St. James's Hotel and Club, a leader in luxury hospitality.
- Benefits: Enjoy 50% off rooms and dining, paid travel expenses, staff meals, and laundry service.
- Why this job: Be part of a passionate team dedicated to exceptional guest experiences in a stylish environment.
- Qualifications: Friendly attitude, clean driving licence, and teamwork skills; experience in hospitality is a plus.
- Other info: 28 days holiday, increasing to 33 after two years, plus continuous training opportunities.
The predicted salary is between 20000 - 28000 £ per year.
Start Date: Immediately
Your 5-star hotel career starts here. As part of the St. James's Hotel and Club team, you will enjoy a career with like-minded people who take pride in the property, are passionate about their roles and determined to succeed. The people who work for St. James's Hotel and Club are our most valuable asset, bringing a quality and commitment to their work that is exceptional in the world of luxury hospitality. Our core values focus on personal relationships with colleagues and guests alike and include: Quality, Passion, Commitment, Fairness and Style.
Your Passion
- To have a full operational knowledge of all hall porter services and procedures including valet parking.
- To receive guests vehicles, issue receipt for the car and drive it to and from the car park when required.
- To assist guests with luggage on arrival and departure.
- To store and retrieve luggage as required and follow all procedures in relation to this task, including recording luggage deliveries and storage.
- To assist in obtaining taxis for hotel guests and patrons.
- To sign for and record deliveries, book local transport and answer general questions.
- To offer guests comprehensive information on local amenities, transport amenities and services.
- To provide the highest guest experience possible by using professional interaction skills at all times and to handle guest feedback effectively.
- To work as part of a team and show support and encouragement to colleagues.
- To keep the lobby and the hotel and its entrances clean, tidy and free of litter.
- To ensure correct manual handling techniques are followed at all times.
- To sign in and out of every shift.
- To carry out any other reasonable request at any time from Management.
Your Personality
- First experience in the field of room cleaning would be desirable; career changers are welcome.
- Must have a full and clean driver licence.
- Friendly appearance and good manners.
- Flexibility, reliability and trustworthiness.
- Great teamwork skills.
- Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities is acceptable.
50% off from rooms and F&B outlets for you and your friends and family.
Staff Benefits
- Continuous training and development for all staff of all levels.
- Travel Expenses paid up to £147.50 after successful completion of probation.
- Staff meals provided on shift.
- Discretionary service charge.
- Laundry service for all formal uniform.
- 28 days holiday including bank holiday increasing after 2-year service up to 33 days.
St. James is calling..... We look forward to receiving your application and getting to know you!
Luggage Porter employer: St James Hotel and Club
Contact Detail:
St James Hotel and Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luggage Porter
✨Tip Number 1
Familiarise yourself with the luxury hospitality industry, especially the specific services offered by St. James's Hotel and Club. Understanding their core values like Quality, Passion, and Commitment will help you align your approach during interviews.
✨Tip Number 2
Showcase your interpersonal skills by preparing examples of how you've provided excellent customer service in previous roles. This is crucial for a Luggage Porter, as you'll be interacting with guests regularly.
✨Tip Number 3
Demonstrate your teamwork abilities by discussing past experiences where you successfully collaborated with others. The role requires supporting colleagues, so highlighting this skill can set you apart.
✨Tip Number 4
Be ready to discuss your flexibility and reliability. Since the job may require varying shifts and tasks, showing that you're adaptable and trustworthy will make a positive impression.
We think you need these skills to ace Luggage Porter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Luggage Porter. Tailor your application to highlight relevant experiences and skills that align with the role.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and your commitment to providing excellent guest experiences. Mention specific qualities that make you a good fit for St. James's Hotel and Club, such as teamwork and reliability.
Highlight Relevant Experience: In your CV, emphasise any previous experience in hospitality or customer service roles. If you're a career changer, focus on transferable skills like communication, problem-solving, and teamwork.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the luxury hospitality industry.
How to prepare for a job interview at St James Hotel and Club
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for working in the luxury hospitality sector. Share any previous experiences that highlight your commitment to providing excellent guest service, as this aligns with the core values of St. James's Hotel and Club.
✨Demonstrate Teamwork Skills
Since the role requires working closely with colleagues, be prepared to discuss examples of how you've successfully collaborated in a team environment. Highlight your ability to support and encourage others, which is essential for maintaining a positive atmosphere.
✨Know the Local Area
Familiarise yourself with local amenities and transport options. Being able to provide guests with comprehensive information will show your initiative and readiness to enhance their experience at the hotel.
✨Emphasise Reliability and Flexibility
The job requires a trustworthy and flexible approach. Be ready to discuss how you have demonstrated these qualities in past roles, especially in situations where you had to adapt to changing circumstances or handle unexpected requests.
