ST James Facilities seeks a Guest Experience Manager to lead front of house at our newly refurbished historic site in London. You will uphold brand standards, oversee operations and deliver seamless guest journeys.
You will train and mentor the FOH team, drive a one-team approach across departments, and continuously improve service, safety and guest satisfaction. A strong communicator with leadership presence and a hands-on approach is essential to set a positive example.
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Guest Experience Lead employer: ST James Facilities
As an Office Manager and Personal Assistant at our Head Office, you will thrive in a dynamic environment that values organisation and efficiency. We pride ourselves on fostering a positive work culture where employees are encouraged to grow and develop their skills while enjoying a supportive atmosphere. With opportunities for professional development and a focus on teamwork, this role offers a rewarding experience in a vibrant location.
