Lead Event Planner in London

Overall PurposeThe role of the Lead Event Planner will be leading and creating memorable experiences for selected sites within the St James portfolio. This involves being a key player in the development, implementation and delivery of events. The role will also encompass continuous improvement and quality management, whilst at the same time fostering creativity.

Role And Responsibilities

To create positive memorable experiences by exceeding expectations for all

Liaise, understand and deliver events for St James clients. Ensure events are reflective of the requirements and needs of the building and client

Create and organise events for agreed buildings

Create themed weeks for particular buildings.

Maintain and liaise with suppliers ensuring delivery of requirements

Ability to create and present ideas to the client

Ability to keep events within budget

Understand budgets and constraints

Ability to manage across teams which are not direct line reports

Responsible for ensuring the smooth running of the event on the day

Collaborate with all service partners to ensure that the standards are adopted across each building

Proactively solve problems and recommend changes to improve events with the buildings

Manage social media strategy for Corporate Buildings pertaining to the event

Be proficient in writing content for social media ensuring correct tone and content

Establishes relationships with internal and external stakeholders communicating regularly with representatives.

Create and maintaining databases and reports

To maintain good working relationships with colleagues.

Adhering to St James policies and procedures

Work within the framework ISO 9001 and 14001

Any other duties as deemed necessary to support the client, customer, colleagues and St James.

Knowledge

At least 3 years working knowledge of customer service experience in the hospitality / FOH corporate background.

Events background desirable.

Previous experience in delivering values across multi-site or a high-end client

Exceptional command of the English language, both verbal and written

Working knowledge of IT with experience of using Microsoft Office.

Skills

Exceptional customer service ethos

Highly organised

Creative

Comfortable with presenting

Ability to communicate at all levels

Self-starter and completer-finisher

Excellent organisational skills

Ability to meet event deadlines

Flexible and approachable

Pride and attention to detail

Patience and ability to stay calm under pressure

Package

£38,000

45hrs a week, Mon – Fri

Head Office based

Flexibility required due to role and events.

Early set ups / End of day clean ups

Mobile phone

Laptop

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