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- Tasks: Welcome guests and manage front-of-house duties with a focus on exceptional customer service.
- Company: Leading facilities management company in Greater London.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Why this job: Be the face of the company and create memorable experiences for guests.
- Qualifications: Prior reception experience, strong interpersonal skills, and Microsoft Office proficiency.
- Other info: Join a vibrant team dedicated to delivering top-notch guest experiences.
The predicted salary is between 30000 - 42000 £ per year.
A leading facilities management company is seeking a Corporate Receptionist to manage front-of-house duties at a flagship building in Greater London. You will welcome guests, deliver exceptional customer service, and manage the reception area while handling events and reporting.
Ideal candidates have prior reception or facilities experience, strong interpersonal skills, and proficiency in Microsoft Office. This role focuses on creating a positive environment and ensuring smooth operations.
Front Desk & Facilities Lead - Guest Experience employer: St James Facilities Services Limited
Contact Detail:
St James Facilities Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk & Facilities Lead - Guest Experience
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and recent projects can help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating a positive environment, think of examples from your past experiences where you went above and beyond for a guest or client.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front desk role. Choose an outfit that reflects professionalism and aligns with the company's culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re serious about joining our team.
We think you need these skills to ace Front Desk & Facilities Lead - Guest Experience
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service or reception roles. We want to see how you've created positive experiences for guests in the past!
Tailor Your CV and Cover Letter: Don’t just send a generic application! We love it when candidates customise their CV and cover letter to reflect the specific skills and experiences that match the Front Desk & Facilities Lead role.
Be Professional Yet Approachable: Your written application should reflect the friendly and professional vibe we’re looking for. Use a warm tone while maintaining professionalism to show us you’re the right fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at St James Facilities Services Limited
✨Know the Company Inside Out
Before your interview, do some digging into the facilities management company. Understand their values, mission, and any recent news or projects. This will not only impress them but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
As a Corporate Receptionist, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a tricky situation. This will demonstrate your ability to create a positive environment.
✨Master Microsoft Office
Since proficiency in Microsoft Office is a must, brush up on your skills before the interview. Be ready to discuss how you've used these tools in previous roles, whether it’s managing schedules, creating reports, or handling event logistics.
✨Practice Your Interpersonal Skills
Strong interpersonal skills are crucial for this role. Consider doing mock interviews with friends or family, focusing on your communication style and body language. This will help you feel more confident and personable during the actual interview.
