Concierge

Concierge

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Concierge, you'll create unforgettable guest experiences and provide top-notch service.
  • Company: Join the prestigious Taj Hotels, known for luxury and exceptional hospitality in London.
  • Benefits: Enjoy competitive pay, flexible hours, and exclusive employee discounts at our hotels and restaurants.
  • Why this job: Be part of a vibrant team that values tradition, innovation, and community spirit.
  • Qualifications: No prior experience needed; just bring your passion for hospitality and a friendly attitude.
  • Other info: Work in iconic locations near Buckingham Palace and immerse yourself in a rich cultural environment.

The predicted salary is between 28800 - 43200 £ per year.

Join the Legacy of Taj Hotels in London. Step into the world of luxury and unparalleled hospitality with Taj Hotels in London, encompassing two iconic properties: St. James Court, A Taj Hotel, and Taj 51 Buckingham Gate Suites & Residences. Nestled in the heart of the city, just moments from Buckingham Palace, these historic properties combine British charm with Taj's legendary service, offering a unique blend of tradition and modernity.

At Taj, we don’t just craft world-class experiences—we cultivate a community of excellence and warmth. By joining our team, you’ll bring "Tajness"—a sense of trust, care, and intuitive hospitality—to life. With 329 rooms and suites at St. James Court, A Taj Hotel and 86 luxurious residences at Taj 51 Buckingham Gate, six distinguished restaurants, and two inviting bars, you’ll thrive in a setting where innovation and tradition come together seamlessly.

Your role in shaping experiences includes:

  • Providing exceptional service to guests
  • Creating memorable experiences
  • Maintaining the high standards of Taj Hotels

Concierge employer: St James Court Hotel Limited

Taj Hotels in London is an exceptional employer, offering a unique opportunity to work in two iconic properties that embody luxury and rich heritage. With a strong focus on employee growth, a supportive work culture, and the chance to be part of a community that values 'Tajness', you will thrive in an environment that encourages innovation while celebrating tradition. Located in the heart of London, just steps from Buckingham Palace, our team enjoys not only a prestigious workplace but also a vibrant city life, making it a truly rewarding place to build your career.
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Contact Detail:

St James Court Hotel Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Concierge

✨Tip Number 1

Familiarise yourself with the unique offerings of Taj Hotels, especially the blend of British charm and Indian hospitality. Understanding their ethos will help you connect better during interviews and showcase your alignment with their values.

✨Tip Number 2

Network with current or former employees of Taj Hotels to gain insights into the company culture and expectations. This can provide you with valuable information that can set you apart from other candidates.

✨Tip Number 3

Prepare to demonstrate your customer service skills through role-playing scenarios. Being able to showcase your ability to handle various guest situations will highlight your readiness for the concierge role.

✨Tip Number 4

Research the local area around Buckingham Palace and the attractions nearby. Being knowledgeable about the surroundings will not only impress your interviewers but also show your commitment to providing exceptional service to guests.

We think you need these skills to ace Concierge

Exceptional Customer Service Skills
Strong Communication Skills
Attention to Detail
Multitasking Abilities
Problem-Solving Skills
Knowledge of Local Attractions and Services
Time Management Skills
Ability to Work Under Pressure
Teamwork and Collaboration
Adaptability and Flexibility
Conflict Resolution Skills
Proficiency in Reservation Systems
Understanding of Cultural Sensitivity
Sales and Upselling Techniques

Some tips for your application 🫡

Understand the Role: Familiarise yourself with the responsibilities of a Concierge at Taj Hotels. Highlight your customer service skills and any relevant experience in hospitality to demonstrate your fit for the role.

Craft a Tailored CV: Ensure your CV reflects your experience in luxury hospitality. Emphasise any previous roles where you provided exceptional service, managed guest relations, or worked in high-pressure environments.

Write a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your understanding of 'Tajness'. Share specific examples of how you've gone above and beyond for guests in past roles.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.

How to prepare for a job interview at St James Court Hotel Limited

✨Showcase Your Hospitality Skills

As a Concierge, your ability to provide exceptional service is key. Be prepared to share specific examples of how you've gone above and beyond for guests in previous roles. Highlight your problem-solving skills and your knack for anticipating needs.

✨Emphasise Cultural Awareness

Taj Hotels prides itself on its diverse clientele. Demonstrate your understanding of different cultures and how this can enhance the guest experience. Share any experiences you have had working with international guests or in multicultural environments.

✨Research the Properties

Familiarise yourself with both St. James Court and Taj 51 Buckingham Gate. Understand their unique offerings, history, and what sets them apart from other hotels. This knowledge will show your genuine interest in the role and the company.

✨Exude 'Tajness'

The concept of 'Tajness' is central to the hotel's ethos. Be ready to discuss what this means to you and how you embody trust, care, and intuitive hospitality. Think about how you can bring this philosophy to life in your interactions with guests.

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