Executive & Democratic Services Assistant

Executive & Democratic Services Assistant

Full-Time 26403 - 27254 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support local democracy by coordinating meetings and providing exceptional customer service.
  • Company: Join a vibrant team at the historic Guildhall in St Ives.
  • Benefits: Real Living Wage salary, local government pension, and a supportive work environment.
  • Other info: Enjoy a dynamic role with opportunities for personal growth.
  • Why this job: Make a real difference in your community while developing valuable skills.
  • Qualifications: Strong customer service skills and ability to handle sensitive information.

The predicted salary is between 26403 - 27254 £ per year.

If you are a people person who thrives on variety, love the buzz of a busy front desk, and want to see your hard work directly benefit your local community, this is the perfect opportunity. We are seeking a versatile, dynamic individual to join our small Guildhall team, able to blend high-level governance support with strong customer care and community service.

How You Will Make an Impact

  • Get involved in local democracy: Take ownership of the Council and Committee meeting cycle, coordinating agendas, reports, and minutes with accuracy and precision to ensure local decision-making runs smoothly.
  • Support decision makers – a trusted link supporting both senior staff and elected town councillors.
  • Welcome Your Community: Anchor our front reception desk, bringing warmth and professional flair to a high volume of public enquiries across phones, emails, and face-to-face visits.

What You Bring to the Team

  • Community-First Mindset: Exceptional customer service skills and a passion for helping the public.
  • Adaptable Multi-tasking: Ability to switch effortlessly between complex administrative tasks and a busy front desk.
  • Sharp Communication: Excellent written skills for drafting official correspondence and attention to detail.
  • Diplomacy and discretion: You understand the importance of political neutrality and can handle sensitive council matters with absolute confidentiality.
  • Local Knowledge: A keen interest in parish affairs and the ability to learn council services quickly.

What We Offer

  • A unique, vibrant workspace within the historic Guildhall.
  • Stability and fair pay: a Real Living Wage salary with local government pension scheme.
  • A supportive, close-knit team dedicated to making a visible difference in the parish.

Contract: Permanent

Hours: 37 hours a week (occasional evening working)

Location: Based at St Ives Guildhall, St Ives, Cornwall, TR26 2DS

Application deadline: 9am on Tuesday 1 September 2026

Interviews: Week Commencing Monday 7 September 2026

Executive & Democratic Services Assistant employer: St Ives Bid Ltd.

Join our dedicated team at the historic Guildhall in St Ives, where your role as an Executive & Democratic Services Assistant will not only enhance local governance but also foster community connections. Enjoy a supportive work environment that values exceptional customer service and offers stability through a Real Living Wage salary and a local government pension scheme, all while making a tangible impact in your community.

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Contact Details:

St Ives Bid Ltd. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Executive & Democratic Services Assistant

Dive into Local Government Events

Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like St Ives Bid Ltd., are looking for. Plus, it shows your genuine interest in the sector!

Join Relevant Networks

Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.

Utilise Your University’s Resources

If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like St Ives Bid Ltd. and can help you get your foot in the door for these full-time public sector roles.

Stay Updated with Government Initiatives

Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.

We think you need these skills to ace Executive & Democratic Services Assistant

Customer Service Skills
Administrative Skills
Communication Skills
Attention to Detail
Diplomacy
Discretion
Local Knowledge

Some tips for your application 🫡

Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.

Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.

Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.

Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for St Ives Bid Ltd. and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.

How to prepare for a job interview at St Ives Bid Ltd.

Get to Know Public Sector Values

Before your interview with St Ives Bid Ltd., dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.

Brush Up on Regulatory Knowledge

Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.

Highlight Teamwork and Collaboration

The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!

Prepare Real-Life Examples

Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for St Ives Bid Ltd..