At a Glance
- Tasks: Inspect properties, investigate complaints, and ensure safe housing for all residents.
- Company: St Helens Borough Council, dedicated to improving community living standards.
- Benefits: Great employee perks, pension scheme, and flexible working options.
- Other info: Join a supportive team committed to fairness and diversity.
- Why this job: Make a real difference in people's lives while building a rewarding career.
- Qualifications: Interest in housing regulation and strong communication skills.
The predicted salary is between 28350 - 34650 £ per year.
About the Service
Housing Standards is St Helens Borough Council’s private sector housing enforcement service, committed to ensuring that rented homes are safe, healthy and well managed. We work closely with landlords, tenants and managing agents to improve housing conditions, tackle poor standards and enforce housing legislation where necessary. A key priority for the service is delivering the Council’s responsibilities under the Renters’ Rights Act 2025, helping to protect tenants, support responsible landlords and raise standards across the private rented sector.
About the Role
Join our dedicated Housing Standards Team and play a key role in improving housing conditions across St Helens. This career‑graded opportunity is ideal for someone looking to develop or progress a career in housing regulation and enforcement. You will investigate complaints, inspect private rented properties, work with landlords and tenants to secure compliance, and use your professional skills to protect residents and support thriving communities. Working as part of a supportive and experienced team, you will help deliver the Council’s housing enforcement priorities, including the implementation of the Renters’ Rights Act 2025 and wider initiatives to improve standards in the private rented sector.
Making a Difference
Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our residents day in and day out, making a positive impact on people’s lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer.
Roles That Matter
This post is subject to Basic Disclosure. This post is fixed-term until 31 March 2029. Employees can regularly work away from Council workspaces (including home or other locations), alongside required office-based working. The balance between remote and office-based working is determined at service level based on operational need, however, there has been a minimum specification that staff will work at least 2 days from an office-based location.
St Helens Council is officially recognised as one of the region’s leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training & progression & staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.
Equality & Diversity
We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within selection. All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles.
Housing Standards Officer in St Helens employer: St Helens Council
St Helens Borough Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its employees. With a strong commitment to employee well-being, professional development, and fair employment practices, the Council offers a range of benefits including participation in the Merseyside Pension Fund and flexible working arrangements. Joining the Housing Standards Team means being part of a mission-driven organisation that makes a tangible difference in the community, ensuring safe and healthy living conditions for all residents.
