At a Glance
- Tasks: Provide efficient referral and assessment services in a supportive health and social care setting.
- Company: St Helens Council, dedicated to improving community health and wellbeing.
- Benefits: Attractive salary, excellent pension scheme, and comprehensive training.
- Other info: Flexible shift rota including evenings, weekends, and bank holidays.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
St Helens Council is seeking a Contact Cares Advisor in the Adult Social Services Department. This role entails providing an efficient referral and assessment service within a multi-disciplinary health and social care setting.
The ideal candidate will have experience in customer service and possess strong communication skills. Training and support will be provided. This position involves working on a shift rota including weekends and bank holidays.
Benefits include an attractive salary, excellent pension scheme, and a supportive work environment.
Care Access Advisor: Evenings & Weekends in Knowsley employer: St Helens Council
St Helens Council is an excellent employer, offering a supportive work environment where employees can thrive in their roles as Care Access Advisors. With a focus on employee growth and development, the council provides comprehensive training and a robust pension scheme, ensuring that staff feel valued and secure. Working within a multi-disciplinary team, you will have the opportunity to make a meaningful impact in the community while enjoying the benefits of a flexible shift rota that accommodates evenings and weekends.
StudySmarter Expert Advice🤫
We think this is how you could land Care Access Advisor: Evenings & Weekends in Knowsley
✨Tip Number 1
Network like a pro! Reach out to people in the health and social care sector, especially those who work at St Helens Council. A friendly chat can give you insider info and maybe even a foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and communication skills. We recommend role-playing with a friend or using online resources to boost your confidence.
✨Tip Number 3
Show your passion for helping others! In your conversations and interviews, share personal stories that highlight your commitment to customer service and making a difference in people's lives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for dedicated individuals like you to join our team.
We think you need these skills to ace Care Access Advisor: Evenings & Weekends in Knowsley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in customer service and communication skills. We want to see how your background aligns with the role of a Care Access Advisor!
Show Your Passion:Let us know why you're excited about working in adult social services. A genuine interest in helping others can really make your application stand out!
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at St Helens Council
✨Know Your Stuff
Make sure you understand the role of a Care Access Advisor and the specific responsibilities it entails. Familiarise yourself with St Helens Council's Adult Social Services Department and be ready to discuss how your customer service experience aligns with their needs.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples that highlight your ability to communicate effectively in various situations. Think about times when you’ve resolved conflicts or provided exceptional service to customers.
✨Be Ready for Shift Work Questions
As this position involves working evenings, weekends, and bank holidays, be prepared to discuss your availability and flexibility. Show enthusiasm for the shift rota and explain how you manage work-life balance.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and the support system in place. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
