Housing Solutions & Advice Officer

1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from St Helens Council Location: The Millennium Centre, St Helens Employment type: Fixed Term – 2 years Making a Difference St Helens Council are looking for an experienced and enthusiastic Housing Solutions Officer to join this busy service. You will be the first point of contact for clients experiencing accommodation issues and you will be responsible for assessing their needs and deciding on the most appropriate course of action, including assisting people into temporary and permanent accommodation. We are looking for an excellent communicator who has the ability to deal sensitively with customers and the ability to signpost correctly within the team. This post is Fixed Term for two years. Purpose of the Role To deliver the Council’s Housing Solutions service applying a customer focused, proactive, problem-solving approach to overcoming housing difficulties in order to prevent homelessness, including effective homelessness case management where this becomes necessary. To provide information, advice and assistance covering all available housing options whilst supporting the sustainment of existing accommodation or accessing alternative accommodation where required. Key Skills to Have Working knowledge of housing / homelessness legislation and associated procedures. Ability to work effectively with partner agencies to achieve outcomes. Strong IT skills and good record keeping skills. Minimum of two years’ experience in delivering housing advice / options to customers. Experience of caseload management. Educated to at least NVQ Level 3 or equivalent. Benefits That Make a Real Difference to Our Employees… Take a look at what\’s employee benefits are on offer via the link below, find out more about what it is like to work at St Helens and see what real employees have to say. St Helens Borough Council | Jobs | Search here for your perfect career – Employee Benefits Feeling curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. Seniority level Seniority level Associate Employment type Employment type Temporary Job function Job function General Business Industries Government Administration Referrals increase your chances of interviewing at St Helens Council by 2x Get notified about new Housing Officer jobs in St Helens, England, United Kingdom . Liverpool, England, United Kingdom 1 week ago Liverpool, England, United Kingdom 1 month ago St Helens, England, United Kingdom 1 week ago Blackburn, England, United Kingdom 1 week ago Liverpool, England, United Kingdom 2 days ago Manchester, England, United Kingdom 4 hours ago Merseyside, England, United Kingdom 5 days ago Heywood, England, United Kingdom 1 month ago Merseyside, England, United Kingdom 6 days ago Merseyside, England, United Kingdom 5 days ago Housing Support Worker (Greater Manchester) Heywood, England, United Kingdom 3 weeks ago Manchester, England, United Kingdom 1 month ago Manchester, England, United Kingdom 1 week ago Merseyside, England, United Kingdom 5 days ago Liverpool, England, United Kingdom 1 day ago Liverpool, England, United Kingdom 1 week ago Greater Manchester, England, United Kingdom 1 day ago Benefits, Debt and Housing Caseworker (ICRS) Manchester, England, United Kingdom 1 week ago Delivery Support Officer (EYS and Families) Manchester, England, United Kingdom 1 week ago Merseyside, England, United Kingdom 2 days ago Greater Blackburn with Darwen Area £9,594.00-£9,594.00 3 months ago Manchester, England, United Kingdom 1 week ago Remote Sales Executive, Social Housing & Public Sector Liverpool, England, United Kingdom 8 hours ago Senior Officer, Capital Advice and Support (COOF65) Manchester, England, United Kingdom 22 hours ago Liverpool, England, United Kingdom 1 week ago Liverpool, England, United Kingdom 1 week ago Stockport, England, United Kingdom 6 days ago Manchester, England, United Kingdom 14 hours ago Manchester, England, United Kingdom 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr