Environmental Assistant - Environment Waste & Traded Services

Are you passionate about the environment, open spaces, recycling, waste minimisation and sustainability?

Join St Helens Borough Council as an Environmental Assistant and help modernise and enhance the delivery of vital environmental services across the Borough.

We are seeking a proactive and confident Environmental Assistant with excellent interpersonal and communication skills to join our Environment & Sustainability Team.

This is a fantastic opportunity to play a key role in supporting the Council’s environmental objectives through the promotion of positive environmental practices and behaviour change across the Borough.

We are flexible about your experience.

You may be new to the industry, or be experienced in the environment, recycling and waste industry.

Whatever your background, you’ll be passionate about sustainability and making a positive difference!

What You’ll Be Doing

• Visiting residents’ homes to provide recycling advice and support.
• Distributing promotional materials, starter packs, and recycling containers.
• Promoting the use of Waste Reception Centres and Bring Bank facilities.
• Investigating public use of recycling schemes and identifying any issues.
• Monitoring and encouraging increased recycling participation.
• Conducting user satisfaction surveys.
• Advising households on bin usage and waste minimisation.
• Providing regular feedback to your line manager and reporting any issues.
• Recording detailed visit information to help target support effectively.
• Engaging with the community and attending local events.
• Responding to telephone, written, and email enquiries from residents.

What You’ll Bring

• A strong understanding of environmental, sustainability, and recycling issues.
• Excellent interpersonal and communication skills, with the ability to engage effectively with the local community.
• Ability to manage time efficiently, work as part of a team and independently.
• Competence in collecting and analysing data to inform service improvements.
• Proficiency in Microsoft Office, especially Word and Excel.
• GCSEs in Maths and English (Grade 4/C or above) or equivalent Level 2 qualifications.
• Flexibility to be able to support evening/weekend events.
• Willingness to work outdoors in all weather conditions (e. g. surveys and door‑knocking).
• A full driving licence.

Why Join Us?

At St Helens Borough Council, we’re committed to delivering high-quality, customer-focused services that support a cleaner, greener future.

You’ll be part of a forward-thinking team that values innovation, collaboration, and community impact.

We Offer

• Ongoing professional development
• A supportive and inclusive work environment
• The opportunity to make a real difference in your community
• If you have any questions or require further information please contact

Interviews are intended to take place on w/c 10th August 2026.

Full Job Description & Person Specification Documents are included with this advert.

We reserve the right to close the advert early, with sufficient applications. Apply early to avoid disappointment.

Equality & Diversity

We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation.

The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within selection.

All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles.

Fair Employment Charter

St Helens Council is officially recognised as one of the region’s leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter.

The Charter recognises the ongoing commitment to fair pay, secure work, training & progression & staff well‑being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.

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