At a Glance
- Tasks: Support the Front Door Service and coordinate care for adult clients.
- Company: Join a dynamic team at Whiston Hospital, focused on health and social care.
- Benefits: Attractive salary, car user allowance, and a positive working environment.
- Why this job: Make a real difference in people's lives through prevention and early intervention.
- Qualifications: Experience in health and social care with supervisory skills preferred.
- Other info: Flexible shift work with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council which is passionate and ambitious for the communities we support. We provide a wide range of local authority services to the residents, businesses, schools, and visitors to the borough. We can only do this because of our highly valued, highly skilled workforce.
Working together, our workplace vision and values guide our organisation, and the contribution of our workforce is key to our culture journey. Employees with us receive a wide range of benefits including well-being in work, financial benefits, ways of working and learning and development support.
Making A Difference as an Assistant Team Manager in Contact CaresAn opportunity has arisen for a driven and innovative Assistant Team Manager to join Integrated Health and Social Care in the Front Door Service within Contact Cares based at Whiston Hospital, Nightingale House. This large and busy multi-disciplinary team is the single point of access for health and social care referrals. As the team continues to develop, we are looking to recruit a motivated Assistant Team Manager to join our team within the service. The team consists of both qualified and unqualified Social Care, Nursing and Therapy staff. We offer planned and urgent assessments and provide a 2-hour response under Urgent Community Response Criteria.
The Contact Cares team also provide initial contact, care planning, onward referrals, and signposting services for a wide range of adult clients across health and social care. With a focus that stretches from prevention and early intervention, to reducing hospital admissions and readmissions the work is varied and interesting.
The team operate from 8.00 am until 10.00 pm 7 days per week to include Bank Holidays. This post will be shift working to a rota over 7 days.
St Helens is a strong and resilient Council, which respects and values the individuality and diversity that every employee brings to the Council. We seek to create a positive and open working environment.
Awarded Investors in People Gold Status
Attractive salary, retention, and relocation package
Car user allowance and car parking facilities
This post will provide an excellent opportunity to gain experience in a diverse and interesting role and contribute to the team\’s exciting development.
This Authority is committed to safeguarding and expects all staff and volunteers to share this commitment.
This post is subject to Enhanced DBS DisclosureMust be able to drive, have access to a car and have a valid licence
Interested to Find Out More?You can review our full job description details, and person specification information here.
You are also welcome to contact us for a chat before applying by emailing us at contactcares@sthelens.gov.uk
Or Contact Jenny Green 01744 67 6264
Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment.Be scam aware:St Helens Council will never ask applicants to share payment information or charge recruitment fees when applying for vacancies.
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Assistant Team Manager - Front Door employer: St Helens Council
Contact Detail:
St Helens Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Team Manager - Front Door
✨Tip Number 1
Get to know the team and the role inside out! Research the Front Door Service and understand how it operates. This will help you speak confidently about how you can contribute during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local health and social care events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for situational questions! Think about scenarios you might face in the role, like managing urgent referrals or coordinating care plans. Practising your responses will make you feel more at ease during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our awesome team at Contact Cares.
We think you need these skills to ace Assistant Team Manager - Front Door
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Assistant Team Manager. We want to see how you can support our Front Door Service and contribute to the team!
Showcase Your Skills: Don’t forget to emphasise your supervisory and team management experience. We’re looking for someone who can lead a multidisciplinary team, so let us know how you've done this in the past!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at St Helens Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Assistant Team Manager role. Familiarise yourself with the Front Door Service and how it operates within health and social care. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a potential supervisor for a multidisciplinary team, it's crucial to highlight your leadership experience. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to coordinate care planning and ensure effective service delivery. This will illustrate your capability to lead and inspire others.
✨Emphasise Your Problem-Solving Abilities
In this role, you'll need to think on your feet and respond quickly to urgent situations. Be ready to discuss specific instances where you've had to solve problems or make quick decisions in a health or social care setting. This will show that you can handle the fast-paced environment of the Front Door Service.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the team dynamics, shift patterns, and how they measure success in the role. This not only shows your interest but also helps you gauge if the position is the right fit for you.