At a Glance
- Tasks: Support students' attendance and retention through monitoring and communication.
- Company: Join a supportive educational environment focused on student success.
- Benefits: Enjoy a positive workplace, pension scheme, and professional development opportunities.
- Why this job: Make a real difference in students' lives and help them achieve their goals.
- Qualifications: Level 3 qualification and strong communication skills required.
- Other info: Flexible working hours with a focus on well-being and career growth.
The predicted salary is between 24000 - 36000 £ per year.
This role is an integral part of both Student Support and Curriculum teams in proactively supporting the achievement of high levels of attendance from students and taking immediate action to deal with absence. The role involves daily monitoring of student attendance data and follow up with students/parents/carers to check the reasons for absence and to encourage improved attendance where needed.
Responsibilities:
- This is an exciting opportunity for a motivated and efficient individual to contribute to student achievement, by the effective implementation and administration of the attendance management strategy.
- Utilising your strong communication and interpersonal skills with young people and their parents/carers, alongside your excellent ICT skills you will make a real difference to the long-term success of our students.
Qualifications:
- Level 3 in relevant subject area (or equivalent)
- Hold English and Maths GCSE (A-C/9-4)
- Excellent communication skills
- High level of organisational skills
Benefits:
- Positive and enjoyable working environment
- Working 30 hours per week for 38 weeks
- Contributory pension scheme with an excellent employer contribution
- Death in Service benefits
- Free on-site parking
- Discounted Starbucks and all other catering outlets on sites
- Employee Assistance Programme
- Discount Scheme
- Well-being events and access to a well-being portal
- Professional Development Opportunities for career development within the team and wider college
Attendance and Retention Officer in St Helens employer: St Helens College
Contact Detail:
St Helens College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Attendance and Retention Officer in St Helens
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles. They can give you the inside scoop on what it’s really like and might even refer you for the position.
✨Tip Number 2
Prepare for the interview by practising common questions related to attendance management and student support. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills during the interview. Use examples from your past experiences where you successfully engaged with students or parents to resolve issues or improve attendance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Attendance and Retention Officer in St Helens
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Attendance and Retention Officer. We want to see how you can contribute to our student support and curriculum teams!
Show Off Your Communication Skills: Since this role involves a lot of interaction with students and their families, let us know about your strong communication skills. Share examples of how you've effectively communicated in previous roles or situations.
Highlight Your Organisational Skills: Being organised is key for this position! Give us a glimpse into how you manage your time and tasks efficiently. We love seeing candidates who can juggle multiple responsibilities while keeping everything on track.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at St Helens College
✨Know Your Role
Make sure you fully understand the responsibilities of an Attendance and Retention Officer. Familiarise yourself with attendance management strategies and think about how your skills can contribute to improving student attendance.
✨Showcase Your Communication Skills
Since this role involves interacting with students and their families, prepare examples of how you've effectively communicated in past roles. Think about situations where you resolved issues or encouraged positive outcomes through your communication.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your time and prioritise tasks. You might want to share specific tools or methods you use to keep track of attendance data and follow-ups, as this will show your potential employer that you're organised and efficient.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and the organisation. You could ask about the current challenges they face with student attendance or how success is measured in this position.