Housing Standards Team Manager in St Helens

Overview

St Helens Borough Council is seeking an experienced Team Manager to lead functions across Housing Standards & Empty Properties, Disabled Adaptations Technical Team, Affordable Warmth & Welfare Benefits and Gypsy Traveller Liaison. The role involves management of a range of customer‑focused Housing Standards services to protect vulnerable renters, enforce the Renters Rights Act 2025, tackle empty properties, adapt and improve homes, reduce domestic carbon emissions, respond to fuel poverty, and manage the landlord function for the Council‑owned caravan site while providing liaison to the gypsy traveller community.

Key Responsibilities

• Manage and deliver housing standards enforcement services.
• Oversee the Disabled Adaptations Technical Team and Disabled Facility Grant (DFG) delivery.
• Coordinate Affordable Warmth & Welfare Benefits initiatives and energy‑efficiency programmes.
• Serve as liaison for the gypsy traveller community.
• Lead cross‑functional collaboration with other housing and council services.

Qualifications

• Proven managerial experience in housing services or related public‑sector functions.
• Experience delivering housing standards enforcement, disabled facilities grants or technical delivery.
• Knowledge of energy‑efficiency and welfare benefits programmes.
• Strong customer service orientation and ability to work with vulnerable communities.

Equality & Diversity

St Helens Borough Council is a Disability Confident Leader and an equal opportunities employer. We encourage applicants from diverse backgrounds. Further information can be found at https://www.sthelens.gov.uk/equality.