At a Glance
- Tasks: Lead housing services to protect vulnerable renters and improve community homes.
- Company: St Helens Borough Council, a fair employer committed to community impact.
- Benefits: Great employee benefits, professional development, and a supportive work environment.
- Why this job: Make a real difference in people's lives while advancing your career.
- Qualifications: Experience in housing services management and a passion for customer service.
- Other info: Join a dynamic team dedicated to building a better borough.
The predicted salary is between 28800 - 43200 £ per year.
A role with responsibility for management of a range of customer-focussed Housing Standards services to protect vulnerable renters, enforce the Renters Rights Act 2025, tackle empty properties, adapt and improve homes, reduce domestic carbon emissions, respond to fuel poverty, and meet the landlord function in relation to the Council-owned caravan site and provide a liaison service to the gypsy traveller community.
St Helens Borough Council is seeking an experienced Team Manager to lead functions across Housing Standards & Empty Properties, Disabled Adaptations Technical Team, Affordable Warmth & Welfare Benefits and Gypsy Traveller Liaison. If you are a manager with experience of delivering housing services and the ability to lead services across housing standards enforcement, disabled facility grant (DFG) technical delivery, energy efficiency and gypsy traveller liaison functions, this role can offer you the potential to develop and succeed.
This role brings together services that make a real difference to people in their homes - often the more vulnerable residents within our community. You will have the opportunity to work closely with other services across housing services and the wider council.
Consider this role if you are committed to excellent customer services and are passionate about making a difference; this role offers a real opportunity to expand and diversify your professional development at a time when the Council is implementing new government policies and legislation at a local level.
We are working together to build a better borough. If you have the drive to deliver, come and join us in this key role for the Council.
Interested to Find Out More? Full Job Description & Person Specification Documents are included with this advert. We reserve the right to close the advert early, with sufficient applications. Apply early to avoid disappointment.
Be scam aware: St Helens Council will never ask applicants to share payment information or charge recruitment fees when applying for vacancies. If in doubt, contact.
Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our residents day in and day out, making a positive impact on people’s lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer.
St Helens Council is officially recognised as one of the region’s leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training & progression & staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.
St Helens Council is a Disability Confident Leader. This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process.
Equality & Diversity: St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation.
Housing Standards Team Manager in Saint Helens employer: St Helens Borough Council
Contact Detail:
St Helens Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Standards Team Manager in Saint Helens
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those connected to St Helens Borough Council. Attend local events or join online forums to get your name out there and show your passion for making a difference.
✨Tip Number 2
Prepare for the interview by researching the latest policies related to housing standards and the Renters Rights Act 2025. Being knowledgeable about current issues will show that you’re committed and ready to tackle the challenges head-on.
✨Tip Number 3
Showcase your leadership skills! Think of examples from your past experiences where you’ve successfully managed teams or projects. Highlight how you’ve made a positive impact on vulnerable communities – that’s what this role is all about!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining us in building a better borough for everyone.
We think you need these skills to ace Housing Standards Team Manager in Saint Helens
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in housing services and customer-focused roles. We want to see how your skills align with the responsibilities outlined in the job description.
Show Your Passion: Let your enthusiasm for making a difference shine through! We’re looking for someone who’s genuinely committed to improving the lives of vulnerable renters and tackling issues like fuel poverty.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot.
Apply Through Our Website: Don’t forget to submit your application via our official website! It’s the best way to ensure we receive your details directly and can process your application smoothly.
How to prepare for a job interview at St Helens Borough Council
✨Know Your Stuff
Make sure you’re well-versed in the Renters Rights Act 2025 and other relevant legislation. Brush up on how these laws impact vulnerable renters and the services you’ll be managing. This knowledge will show your commitment to the role and help you answer questions confidently.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past, especially in housing services or similar fields. Think about challenges you've faced and how you overcame them. This will demonstrate your ability to manage diverse functions effectively.
✨Emphasise Customer Focus
Since this role is all about making a difference for residents, be ready to discuss your approach to excellent customer service. Share specific instances where you’ve gone above and beyond to support vulnerable individuals or communities.
✨Engage with the Community
Familiarise yourself with the local community, particularly the gypsy traveller community and their needs. Showing that you understand and respect their unique circumstances will highlight your suitability for the liaison aspect of the role.