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- Tasks: Respond to complaints, conduct compliance visits, and prepare cases for court.
- Company: St Helens Borough Council, committed to community and inclusion.
- Benefits: Competitive salary, training opportunities, and career development.
- Other info: Join a supportive team that values diversity and offers growth opportunities.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Experience in licensing is preferred but not essential; training provided.
The predicted salary is between 32062 - 33699 £ per year.
Location: St Helens, Merseyside
Salary: £32,062-33,699 per year
Type: Permanent and Full-time
Posted: 1 day ago
Role Overview
Senior Licensing Officer - Enforcement is a key member of the Licensing Services team, responsible for responding to complaints, carrying out compliance visits, taking witness statements and preparing cases for court. This role is essential to the delivery of the Council's statutory duties.
Key responsibilities
- Respond to complaints regarding licensing.
- Carry out compliance visits to venues.
- Take witness statements.
- Prepare cases for court proceedings.
- Build relationships with licence holders and partners, including Merseyside Police.
Training and development
Experience in licensing is not essential. Successful candidates will receive training and the opportunity to study for the Level 4 Apprenticeship Regulatory Compliance Officer. The Council provides on‑job coaching and access to an in‑house training hub, with further development opportunities for managers.
Qualifications & Experience
Preference given to candidates with prior experience in licensing or enforcement, although experience is not essential.
Equality and Diversity
St Helens Council is a Disability Confident Leader. The Council guarantees an interview to disabled applicants who meet the essential criteria for the job and will make reasonable adjustments during the interview/selection process. We encourage applicants from diverse backgrounds who share our values and are committed to inclusion.
Apply
If you are interested in this role, please contact our Principal Operations Manager, Chris Kenny, on 07801 405531 for an informal chat.
Licensing Officer - Enforcement employer: St Helens Borough Council
Contact Detail:
St Helens Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Licensing Officer - Enforcement
✨Tip Number 1
Network like a pro! Reach out to people in the licensing field, especially those connected to St Helens Borough Council. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of licensing laws and compliance procedures. We want you to feel confident and ready to tackle any questions that come your way!
✨Tip Number 3
Showcase your soft skills! As a Licensing Officer, building relationships is key. Be ready to share examples of how you've successfully communicated or resolved conflicts in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Licensing Officer - Enforcement
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Senior Licensing Officer - Enforcement. We want to see how you can contribute to our team, so don’t hold back!
Showcase Relevant Experience: Even if you don’t have direct experience in licensing, think about transferable skills from previous roles. We love seeing how your background can bring a fresh perspective to our Licensing Services team.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. No need for fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at St Helens Borough Council
✨Know Your Licensing Basics
Before the interview, brush up on the key aspects of licensing and enforcement. Familiarise yourself with local laws and regulations relevant to St Helens. This will show your potential employer that you're proactive and genuinely interested in the role.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like responding to a complaint or conducting a compliance visit. Think of examples from your past experiences or hypothetical scenarios to demonstrate your problem-solving skills and ability to work under pressure.
✨Showcase Your Communication Skills
As a Licensing Officer, you'll need to build relationships with various stakeholders. During the interview, highlight your communication skills by discussing how you've effectively interacted with others in previous roles. Be clear and concise in your answers to reflect your ability to convey information.
✨Express Your Commitment to Training
Since the role offers training opportunities, express your enthusiasm for learning and development. Mention any relevant courses or certifications you’re interested in, like the Level 4 Apprenticeship Regulatory Compliance Officer, to show that you're keen to grow within the position.