At a Glance
- Tasks: Lead a dynamic team in health and social care, making a real difference in people's lives.
- Company: St Helens Borough Council, a passionate and ambitious local authority.
- Benefits: Attractive salary, flexible working, excellent pension, and professional development opportunities.
- Other info: Shift work required; commitment to safeguarding and diversity is essential.
- Why this job: Join a supportive environment and contribute to community transformation while gaining valuable experience.
- Qualifications: Experience in health or social care, strong leadership skills, and a valid driving licence.
The predicted salary is between 40000 - 50000 £ per year.
Assistant Team Manager - Front Door
St Helens Borough Council, Whiston. Salary: £47,181 to £49,282 per annum. Permanent position.
We Are St Helens Borough Council
Located in the heart of the Northwest, close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council passionate and ambitious about the communities we serve. We provide a wide range of local authority services to residents, businesses, schools and visitors. We can only achieve this because of our highly valued, highly skilled workforce.
Working together, our workplace vision and values guide our organisation, and the contribution of our workforce is key to our culture journey. Employees receive a wide range of benefits including well‑being, financial support, flexible working and learning & development opportunities.
Making A Difference as an Assistant Team Manager in Contact Cares
An opportunity has arisen for a driven and innovative Assistant Team Manager to join Integrated Health and Social Care in the Front Door Service within Contact Cares at Whiston Hospital and Nightingale House. This large and busy multi‑disciplinary team is the single point of access for health and social care referrals.
As the team continues to develop, we are looking to recruit a motivated Assistant Team Manager to join our service. The team consists of both qualified and unqualified Social Care, Nursing and Therapy staff. We offer planned and urgent assessments and provide a 2‑hour response under Urgent Community Response Criteria.
The Contact Cares team also provides initial contact, care planning, onward referrals and signposting services for a wide range of adult clients across health and social care. With a focus that stretches from prevention and early intervention to reducing hospital admissions and readmissions, the work is varied and interesting.
The team operates from 8.00am until 10.00pm, 7 days a week including bank holidays. This post will be shift working to a rota over 7 days.
St Helens is a strong and resilient Council, which respects and values the individuality and diversity that every employee brings. We seek to create a positive and open working environment.
- Awarded Investors in People Gold Status
- Attractive salary, retention and relocation package
- Excellent pension scheme
- Car user allowance and Car parking facilities
This post provides an excellent opportunity to gain experience in a diverse and interesting role and contribute to the team’s exciting development.
All staff and volunteers are expected to share a commitment to safeguarding.
This post is subject to Enhanced DBS Disclosure
Must be able to drive, have access to a car and hold a valid licence.
Interested to Find Out More?
You can review our full job description details and person specification information here.
Alternatively, contact us for a chat before applying by emailing contactcares@sthelens.gov.uk or calling Jenny Green at 01744 67 6264.
Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early to avoid disappointment.
Making a Difference
Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our residents day in and day out, making a positive impact on people’s lives. We could not do this without the dedication and professionalism of our workforce. There are so many reasons to choose to work at St Helens Council, including a fantastic range of employee benefits and rewards.
Equality & Diversity
We encourage applicants from diverse backgrounds, who share our values, commitment to inclusion, and who will help us transform our organisation. The Council guarantees an interview to disabled applicants who meet the essential criteria for the job, and for qualifying disabled candidates, will make reasonable adjustments within selection.
All Council employees must abide by the ethical standards embodied by the Seven Nolan Principles.
St Helens Borough Council is officially recognised as a leading fair employer in the region, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. This Charter recognises our ongoing commitment to fair pay, secure work, training and progression, and staff well‑being, celebrating employers who go above and beyond for an inclusive and supportive environment.
Assistant Team Manager - Front Door in Knowsley employer: St Helens Borough Council
St Helens Borough Council is an exceptional employer, dedicated to fostering a positive and inclusive work culture that values the contributions of every employee. With a strong focus on employee well-being, flexible working arrangements, and extensive learning and development opportunities, staff are empowered to grow and thrive in their careers. Located in the vibrant Northwest, close to major cities, the Council offers a competitive salary and a range of benefits, making it an ideal place for those looking to make a meaningful impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Team Manager - Front Door in Knowsley
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at St Helens Borough Council.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from St Helens Borough Council!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like St Helens Borough Council, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at St Helens Borough Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Assistant Team Manager - Front Door in Knowsley
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to St Helens Borough Council:Before hitting send, make sure to tailor your application specifically to St Helens Borough Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at St Helens Borough Council
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
