Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide efficient admin support and ensure smooth operations for our retail team.
- Company: Join St Helena hospice, a compassionate organisation making a difference.
- Benefits: Flexible hours, supportive environment, and the chance to contribute to a meaningful cause.
- Why this job: Be part of a team that values your contributions and helps the community.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: 15 hours per week with opportunities for personal growth.
The predicted salary is between 13 - 16 £ per hour.
St Helena hospice have an exciting new opportunity for an Administrator to join our Retail Team. The working pattern for this role is Thursday – Friday 9.00 am - 5.00 pm (15 hours per week).
Responsibilities
- To provide a welcoming, reassuring and efficient service by answering all the Angora sites internal and external calls.
- To provide visitors with any information necessary to facilitate their visit to Angora and direct them to the necessary personnel.
- To answer all calls regarding furniture collections and deliveries, scheduling dates using Ipad and booking system provided.
- To provide any administrative duties as required by the Retail Support Team, i.e. letter writing, invoicing, ordering, recording personnel attendance, maintenance of all signing in/out sheets, archiving records.
- The jobholder is responsible for organising collections and deliveries requested by phone or online via the Boxmove software and highlighting any issues to Boxmove should they arise.
- Liaise with suppliers and contractors for the purchase of shop/site consumables and equipment as required and ensure the printer is in operational order for the Angora site.
- To ensure that all stock of everyday cards is replenished so that stock is available to shops when requested.
- Help with stock takes at Hospice sites to ensure that they are conducted and accurate records are kept ensuring good financial practice and all stock is accounted for.
- To provide administration support to book retail events, make contact with suppliers and to facilitate events i.e. writing letters and providing phone contact.
- Ensure all data handled by the Administration department is dealt with confidentially and in accordance with hospice policies and the law.
Retail Administrator employer: St Helena Hospice
Contact Detail:
St Helena Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Administrator
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the retail sector. A personal recommendation can go a long way in landing that Administrator role.
✨Tip Number 2
Prepare for the interview by researching St Helena hospice and their retail operations. Knowing their mission and values will help you tailor your answers and show you're genuinely interested in the role.
✨Tip Number 3
Practice common interview questions related to administration and customer service. We all know how important it is to provide a welcoming service, so be ready to share examples of how you've done this in the past.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Retail Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Retail Administrator role. Highlight any relevant experience you have in administration, customer service, or retail. We want to see how your skills match what we're looking for!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about joining our Retail Team at St Helena hospice. Share your passion for providing excellent service and how you can contribute to our mission.
Showcase Your Communication Skills: Since this role involves answering calls and liaising with suppliers, it's important to demonstrate your communication skills. In your application, mention any experience you have in handling calls or working with different stakeholders.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at St Helena Hospice
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Retail Administrator. Familiarise yourself with tasks like handling calls, scheduling collections, and liaising with suppliers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this role involves a lot of interaction with visitors and suppliers, be prepared to demonstrate your communication skills. Think of examples where you've provided excellent customer service or resolved issues effectively. This will highlight your ability to create a welcoming environment.
✨Be Ready for Practical Scenarios
You might be asked how you would handle specific situations, like scheduling a delivery or dealing with a complaint. Practice these scenarios beforehand so you can respond calmly and logically during the interview. It shows you're proactive and ready for the challenges of the job.
✨Emphasise Your Organisational Skills
This position requires strong organisational abilities, especially when it comes to managing stock and administrative tasks. Prepare to discuss how you keep track of multiple tasks and ensure accuracy in your work. Mention any tools or methods you use to stay organised.
