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- Tasks: Provide excellent customer service and manage administrative tasks for our Retail Team.
- Company: Join St Helena hospice, a compassionate organisation making a difference in the community.
- Benefits: Flexible hours, supportive environment, and the chance to contribute to a meaningful cause.
- Why this job: Be part of a team that supports vital services while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Opportunity for personal growth and development in a rewarding role.
The predicted salary is between 13 - 16 £ per hour.
St Helena hospice have an exciting new opportunity for an Administrator to join our Retail Team. The working pattern for this role is Thursday - Friday 9.00 am - 5.00 pm (15 hours per week).
The main duties of this role are:
- To provide a welcoming, reassuring and efficient service by answering all the Angora sites internal and external calls.
- To provide visitors with any information necessary to facilitate their visit to Angora and direct them to the necessary personnel.
- To answer all calls regarding furniture collections and deliveries, scheduling dates using Ipad and booking system provided.
- To provide any administrative duties as required by the Retail Support Team, i.e. letter writing, invoicing, ordering, recording personnel attendance, maintenance of all signing in/out sheets, archiving records.
- The jobholder is responsible for organising collections and deliveries requested by phone or online via the Boxmove software and highlighting any issues to Boxmove should they arise.
- Liaise with suppliers and contractors for the purchase of shop/site consumables and equipment as required and ensure the printer is in operational order for the Angora site.
- To ensure that all stock of everyday cards is replenished so that stock is available to shops when requested.
- Help with stock takes at Hospice sites to ensure that they are conducted and accurate records are kept ensuring good financial practice and all stock is accounted for.
- To provide administration support to book retail events, make contact with suppliers and to facilitate events i.e. writing letters and providing phone contact.
- Ensure all data handled by the Administration department is dealt with confidentially and in accordance with hospice policies and the law.
Disability Confident: A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people.
Retail Administrator in Colchester employer: St Helena Hospice
Contact Detail:
St Helena Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Administrator in Colchester
✨Tip Number 1
Get to know the company! Research St Helena hospice and their retail team. Understanding their mission and values will help you connect during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be answering calls, it’s crucial to sound friendly and professional. Try role-playing with a friend to get comfortable with handling different types of inquiries.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you successfully managed schedules or handled multiple tasks at once. This will demonstrate your ability to thrive in a busy environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Retail Administrator in Colchester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference in how we perceive your fit for the Retail Administrator role.
Tailor Your Application: Make sure to tailor your application to the specific duties mentioned in the job description. Highlight your relevant experience with calls, scheduling, and administrative tasks. This shows us that you understand what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences related to the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Retail Administrator position. Plus, it’s super easy to do!
How to prepare for a job interview at St Helena Hospice
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Retail Administrator. Familiarise yourself with tasks like answering calls, scheduling deliveries, and managing stock. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Practice Your Communication Skills
Since this role involves a lot of interaction with visitors and suppliers, practice clear and friendly communication. You might want to role-play common scenarios, like answering phone calls or providing information to visitors, to build your confidence.
✨Get Comfortable with Technology
You'll be using tools like Boxmove software and an iPad for scheduling. If you’re not already familiar with these, take some time to learn the basics. Showing that you can quickly adapt to new technology will impress your interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team, the work environment, and how success is measured in this role. This shows your enthusiasm and helps you determine if the job is the right fit for you.