Learning & Development Trainer in Colchester

The Learning and Development Trainer will play a key role in fostering an inclusive, safe, and high‐performing working environment. The role focuses on supporting employees to carry out their responsibilities to the highest standard through effective learning and development initiatives. You will assess employee skills and capabilities, identify learning and development gaps and create targeted opportunities to address these needs. By designing and delivering a broad range of training solutions, you will support both individual growth and organisational performance. This includes facilitating engaging face‐to‐face skills sessions, sourcing and implementing interactive digital learning courses, and developing clear, accessible career pathways to support continuous learning throughout the employee journey.

Key Responsibilities

• Work with key stakeholders across the St Helena Group to identify skills gaps and future workforce needs.
• Lead the development and delivery of training activities for all employees, ensuring all programmes are high‐quality and fit for purpose.
• Oversee core training areas, including management development, compliance training, mandatory training, and the preparation and monitoring of the training budget in partnership with the P&C Associate Director.
• Hold joint responsibility with the Associate Director of P&C and the P&C Business Partners for driving and enhancing the Line Manager training agenda across the St Helena Group.
• Design, deliver and evaluate engaging training that meets organisational needs and supports continuous development.
• Maintain and manage a consistent learning calendar covering mandatory, induction and development pathways.
• Collaborate closely with the Associate Director of P&C, the wider P&C team, and organisational stakeholders to ensure the learning offer supports business needs.

Strategic Learning & Workforce Development

• Identify and be responsible for future training needs, creating training strategies and workforce development plans aligned to organisational objectives with oversight from the Associate Director of People and Culture.
• Conduct organisation‐wide training needs analysis; develop the Commercial and Professional Services Education and Training Plan, and collaborate with key stakeholders.
• Review the appraisal process, including updating forms and documentation to align with organisational needs.
• Work closely with line managers to identify training and development needs, and implement effective, practical solutions.

Mandatory, Compliance and Core Training

• Lead and manage all mandatory training requirements for staff across the St Helena Group, including subsidiaries.
• Produce monthly mandatory training compliance reports for the Senior Leadership Team.
• Support the planning, delivery and review of all mandatory training activities.
• Identify when training agreements are required and ensure they are implemented appropriately.
• Maintain accurate training records within Bluestream, including competency skills uploads and ongoing updates.
• Monitor mandatory training assessment compliance and ensure records and evidence are complete and up‐to‐date.
• Produce monthly or quarterly compliance reports with agreed KPIs for the Senior Leadership Team.

Training Delivery and Facilitation

• Plan and execute delivery of the training programme objectives.
• Design and deliver training sessions, courses and learning interventions as required.
• Create and source learning materials, external providers and training resources appropriate to organisational needs.
• Source cost‐effective production of training materials.
• Identify and source suitable internal and external training opportunities to support staff development.

Leadership, Coaching & Management Development

• Support the development of strong people‐management skills in managers.
• Manage the organisational coaching caseload, providing support to staff at all levels, including senior managers.

External Partnerships & Funding

• Build and maintain relationships with external training providers.
• Coordinate opportunities for the St Helena Group to deliver or sell mandatory training externally where appropriate.
• Identify and secure suitable external funding, sponsorship or education grants to enhance the training offer.
• Prepare and monitor the training budget in collaboration with the Head of Hospice Education and Associate Director of People and Culture.

Monitoring, Evaluation & Quality Assurance

• Monitor and measure the effectiveness of training activities, including evaluating return on investment impact.
• Ensure accurate recording, reporting and evaluation of all training activities.
• Maintain up‐to‐date and accurate training records in line with the St Helena HR system.

Organisational Development & Project Support

• Support St Helena Group development projects to help staff reach their full potential.
• Undertake any other reasonable duties required to support the effective running of the Learning & Development function.

Person Specification

• Strong facilitation and training delivery skills, with the ability to engage diverse groups.
• Ability to design high‐quality learning materials, courses and development programmes.
• Strong organisational and time‐management skills, with the ability to manage multiple priorities.
• Competent in analysing data, producing reports and interpreting training metrics or compliance information.
• Strong IT skills, including proficiency in Microsoft 365 (Teams, PowerPoint, Word, Excel, SharePoint).
• Problem‐solving skills with the ability to develop practical, evidence‐based solutions.
• Coaching and mentoring skills to support staff and line managers.
• Aware of equality, diversity and inclusion considerations in training design and delivery.
• Understanding of data‐protection requirements in relation to training records and learner information.
• Knowledge of mandatory and compliance training requirements.
• Knowledge of performance‐appraisal processes and how they link to development planning.
• Advanced presentation or facilitation skills for virtual or blended delivery.
• Budget management or procurement skills relevant to sourcing training.
• Familiarity with continuous improvement or organisational‐development principles.
• Ability to analyse and report on data.

Communication

• Excellent verbal communication skills with the ability to present, train and facilitate confidently to groups at all levels.
• Ability to adapt communication style to suit different audiences, including staff, managers and senior leaders.
• Strong written communication skills, with the ability to produce clear learning materials, guidance documents and reports.
• Skilled in giving constructive feedback in a supportive and professional way.
• Ability to listen actively and respond appropriately.
• Able to build positive, professional relationships and influence others effectively.
• Experience delivering communication or presentation skills training.
• Experience handling sensitive or challenging conversations with confidence and professionalism.
• Experience communicating across multiple platforms (eLearning, virtual delivery e.g. Teams).

Experience

• Experience of conducting Training Needs Analysis to identify skills gaps and development priorities.
• Experience designing, delivering and evaluating training sessions, courses or learning interventions for a range of audiences.
• Experience managing or coordinating mandatory/compliance training and monitoring completion rates.
• Experience creating or sourcing learning materials, resources and training providers.
• Experience maintaining training records, producing reports and using HR or Learning Management Systems for tracking and compliance.
• Experience managing a training budget, including costing, forecasting or procurement of training services.
• Experience working with managers and stakeholders to identify learning requirements and implement development solutions.
• Experience supporting management and leadership development initiatives.
• Experience working in a busy HR/People & Culture/L&D environment, managing multiple priorities and deadlines.
• Experience sourcing or applying for external funding, sponsorship or education grants.
• Experience working in a healthcare, charity or voluntary‐sector organisation.
• Experience supporting or reviewing performance appraisal processes.

Qualifications

• Evidence of continuous professional development in L&D or people development.
• Qualification or formal training in delivering training (e.g., Train the Trainer, basic facilitation skills course).
• CIPD Qualified Level 3 / Part qualified / Degree educated or relevant qualification.
• CIPD Level 5 in Learning & Development or People Management.
• Coaching or mentoring qualification (e.g., ILM Level 3/5).
• Education, teaching or training qualification.

Benefits

• A competitive and progressive salary.
• Employee Assistance and Wellbeing support.
• Free on‐site parking.
• Blue Light Card eligibility.