Bank Health Care Assistant

Bank Health Care Assistant

Full-Time On-site
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A bank Health Care Assistant post on the Hospice IPU at St Helena Hospice. The role helps registered nurses, occupational therapists and physiotherapists give specialist care to patients and their families, from personal care and mobility to carrying out therapy and rehabilitation plans. Shifts are 12 hours on a rota basis and include weekends. Sponsorship is not available for this post.

What the job involves

  • Assist registered nurses, OTs and physiotherapists in delivering specialist care to patients and relatives
  • Adapt clinical support to each profession's principles of care, switching approach as directed
  • Help meet patients' hygiene, elimination, nutrition, mobility, independence and pain needs
  • Promote independence and personalised care based on patients' life histories and preferences
  • Deliver therapy plans and rehabilitation programmes set by registered therapists, with follow-up where needed
  • Practise daily living activities and therapeutic interventions such as exercise, stretching, energy conservation and relaxation under OT or physio guidance
  • Assess and provide basic mobility and daily living aids, arranging loan or replacement with statutory services
  • Identify psychosocial and spiritual needs of families and friends and report them to the supervisor
  • Perform last offices, including safe custody of valuables and belongings
  • Maintain health and safety, infection control and accurate records in line with St Helena policy, and check equipment
  • Undertake clinical observations and simple dressings, assist with complex dressings, and help check controlled drugs with the registered nurse
  • Escort patients to hospital appointments, home visits or recreational trips

Qualifications

  • GCSE level 4 or above in English and Maths

Experience

  • Experience of working with people and handling difficult situations

Skills & knowledge

  • Awareness of the possible needs of patients and families under St Helena's care
  • Knowledge of illness as a carer and ability to recognise physical, social, psychological or spiritual care needs
  • Commitment to and understanding of the Hospice philosophy and the work of St Helena

Checks & eligibility

  • Full UK driving licence

Other

  • Proven ability to work on own initiative and as part of a team
  • Flexibility to meet the needs of the service
  • Physically able to undertake the job
  • Proven coping strategies when under emotional pressure
  • Proven written and verbal communication skills, including clear verbal communication with a range of people
  • Ability to accurately record information such as patient records and telephone messages

Nice to have

  • NVQ at any level in care
  • Computer literacy
  • St Helena Drugs Competency Framework
  • Experience of working in a health or social care setting
  • Communication skills training

What’s offered

  • NHS Pension for eligible active members who transfer, or Group Pension Plan for non-NHS pension staff
  • Enhanced hourly rates for unsocial hours
  • Clinical supervision
  • Employee assistance and wellbeing support
  • DBS check and periodic renewal costs covered
  • Uniform provided
  • Free on-site parking
  • Subsidised dining and complimentary drinks

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Bank Health Care Assistant employer: St Helena Hospice

St Helena Hospice is an exceptional employer, offering a supportive work environment where every team member plays a vital role in maintaining the cleanliness and comfort of our facilities. With flexible part-time hours and a commitment to employee well-being, we provide opportunities for personal growth and development while making a meaningful impact in the community. Join us at our Woodlands location in Chelmsford, where your contributions are valued and recognised.

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Contact Details:

St Helena Hospice Recruitment Team