At a Glance
- Tasks: Lead a dynamic team providing vital support to women and girls across North Yorkshire.
- Company: Join St Giles Trust, a charity dedicated to empowering those facing adversity.
- Benefits: Enjoy competitive salary, generous leave, flexible working, and professional development opportunities.
- Why this job: Make a real difference in the lives of women while developing your leadership skills.
- Qualifications: Experience in managing teams and working with individuals with complex needs is essential.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 30000 - 40000 £ per year.
Based in Scarborough or York offices with frequent travel across North Yorkshire. Are you a dynamic, target-driven and collaborative individual with a proven record of providing inspiring and effective management to teams? Do you have experience of engaging with people who have complex needs? If so, St Giles Trust is looking for a highly motivated Women’s Service Team Manager to manage a new service which will consist of a dispersed team working across two women’s centres and two mobile projects. Due to the nature of the service, the role is only open to female applicants and the Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.
About St Giles Trust: An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About the Service: The Women’s Alliance Service is a new service which will provide person-centred support to women and girls addressing a range of issues holistically from early intervention and prevention, diversion from the Criminal Justice System, crisis support and move on opportunities such as volunteering placements.
About this key role: You will coordinate the delivery of services across two Women’s Centres and two mobile projects ensuring safe, effective and well-organised operations. Managing a team of 8 caseworkers, you will oversee staffing, provide regular supervision and caseload reviews, and support the team to meet performance targets and deliver high-quality, person-centred support. You will work closely with Liberty Links steering groups and the Whole System Approach network to plan service delivery, attend contract meetings and report on performance. Building strong partnerships with statutory and voluntary organisations will be key to promoting referrals and joined-up working.
What we are looking for:
- Proven experience of managing and supervising staff to deliver services against KPIs, targets and quality standards.
- Experience of working with people with complex needs, including those who may be reluctant, distressed or challenging to engage.
- Demonstrable experience of multi-agency working and building effective partnerships.
- Knowledge of trauma-informed practice and how to apply it in both service delivery and team management.
- Understanding of the barriers faced by individuals with complex needs and awareness of relevant support services.
- Strong coaching and mentoring skills to support staff performance and development.
Please note: this role requires the successful candidate to have a full UK driving licence and own transport. Vetting process will be in accordance with the Non-Police Personnel Vetting (NPPV) and will also include Enhanced DBS check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more. We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
If you have any queries, or require further support, please visit our website. Closing date: 9 am on 13 April 2026. Interviews: w/c 20 April.
Women’s Service Team Manager employer: ST GILES TRUST
Contact Detail:
ST GILES TRUST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Women’s Service Team Manager
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to St Giles Trust. Attend events or workshops where you can meet potential colleagues and learn more about the organisation's culture.
✨Tip Number 2
Prepare for the interview by researching the Women’s Alliance Service. Understand their mission and how your experience aligns with their goals. This will show that you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your responses to common interview questions, especially around managing teams and working with complex needs. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and know how to navigate the digital world.
We think you need these skills to ace Women’s Service Team Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing teams and working with individuals with complex needs. We want to see how your skills align with the role of Women’s Service Team Manager!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve met KPIs or improved team performance. We love seeing quantifiable results that demonstrate your impact in previous roles.
Be Authentic: Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond your professional qualifications. Share your passion for supporting women and girls facing challenges.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at ST GILES TRUST
✨Know Your Stuff
Make sure you thoroughly understand the role of a Women’s Service Team Manager. Familiarise yourself with St Giles Trust's mission and values, especially their focus on supporting women with complex needs. This will help you articulate how your experience aligns with their goals.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams and achieving targets. Think about specific situations where you've successfully supervised staff or improved service delivery. Be ready to discuss your coaching and mentoring approach, as this is crucial for the role.
✨Demonstrate Empathy and Understanding
Since the role involves working with individuals facing complex challenges, be prepared to discuss your understanding of trauma-informed practice. Share experiences where you've engaged with difficult clients and how you managed to build trust and rapport with them.
✨Build Connections
Research potential partnerships and collaborations relevant to the Women’s Alliance Service. Be ready to discuss how you would approach building relationships with statutory and voluntary organisations to enhance service delivery and referrals. This shows your proactive mindset and commitment to teamwork.