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- Tasks: Provide trauma-informed support to women facing complex challenges in community and outreach settings.
- Company: St Giles Trust, a charity dedicated to helping people overcome adversity.
- Benefits: Competitive salary, generous leave, flexible working, and mentoring opportunities.
- Other info: Encourages applications from diverse backgrounds and offers career growth.
- Why this job: Make a real difference in women's lives while working in a supportive environment.
- Qualifications: Experience in casework and supporting individuals with complex needs.
The predicted salary is between 30000 - 40000 £ per year.
Based – 1 x York Women’s Centre and 1 x Scarborough Women’s Centre
Are you a compassionate, resilient and proactive individual with experience of supporting women facing multiple and complex disadvantages? Do you have the confidence to deliver trauma-informed, person-centred support in both community and outreach settings? If so, St Giles Trust is looking for a dedicated Women’s Alliance Caseworker to join our new Women’s Alliance Service York and North Yorkshire, delivering vital outreach support across some of the most rural communities in the county.
Due to the nature of the service, the role is only open to female applicants and the Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About the Service
The Women’s Alliance Service is a new multi-agency service which provides holistic, trauma-informed and gender-responsive support to women and girls across York and North Yorkshire, including those facing barriers to engagement such as those living in the most rural communities and those belonging to minority groups. Support is delivered through women’s centres, multi-agency drop-ins and the Liberty Links outreach model, using a mobile transit vehicle to reach women in the most isolated communities.
About this key role
You will provide direct, trauma-informed casework support to women across North Yorkshire, completing assessments, safety planning and action planning in collaboration with service users. Working from York or Scarborough Women’s Centre, you will also deliver outreach support using a Liberty Links transit vehicle, travelling to rural and community-based locations to engage women who may not otherwise access services. You will build strong, trusting relationships with women and work closely with partner agencies including police, probation, health services and voluntary organisations to ensure coordinated, holistic support. You will also play a key role in supporting women to achieve positive outcomes, including increased safety, improved wellbeing, reduced risk and greater engagement with services and community support.
What we are looking for
- Proven ability and experience as a caseworker delivering trauma responsive and gender specific interventions to achieve positive outcomes.
- Experience of engaging successfully with challenging people, e.g. people who have complex needs, those from disadvantaged backgrounds and people who have experienced homelessness, substance misuse, exploitation or domestic abuse.
- Experience of 1:1 casework, including support planning, risk assessment and safeguarding.
- Experience of working collaboratively with partner agencies to achieve shared outcomes.
- Ability to engage effectively with people who may be reluctant, distressed or hard to reach.
- Strong communication, relationship-building and advocacy skills.
- Ability to work independently in community and outreach settings, including rural locations.
- Good organisational and IT skills, including accurate case recording and reporting.
Please note: this role requires the successful candidate to have a full UK driving licence and be confident driving a transit sized vehicle. Vetting process will be in accordance with the Non-Police Personnel Vetting (NPPV) and will also include an Enhanced Adult and Children DBS check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date 27 April 2026 at 9am
Women’s Service Caseworker employer: ST GILES TRUST
Contact Detail:
ST GILES TRUST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Women’s Service Caseworker
✨Tip Number 1
Get to know the organisation! Research St Giles Trust and their Women’s Alliance Service. Understanding their mission and values will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or at local events. They can provide insider tips and might even put in a good word for you, which can really boost your chances of landing that role.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the role's requirements, especially around trauma-informed support and working with complex needs. Practising your responses will help you feel more confident when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and making a positive impact in the community.
We think you need these skills to ace Women’s Service Caseworker
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for supporting women shine through in your application. We want to see how your personal experiences and values align with our mission at St Giles Trust.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in trauma-informed support and casework. We love seeing how you can bring your unique skills to the role!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without any fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this important role.
How to prepare for a job interview at ST GILES TRUST
✨Know Your Stuff
Make sure you understand the role of a Women’s Service Caseworker inside and out. Familiarise yourself with trauma-informed care and gender-responsive support. Research St Giles Trust and their mission, so you can align your answers with their values during the interview.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your ability to engage with challenging individuals and deliver effective casework. Think about times when you’ve successfully supported someone facing complex disadvantages and how you achieved positive outcomes.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Use active listening skills and show empathy in your responses. This will reflect your ability to build trusting relationships with clients, which is crucial for this role.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. This shows your genuine interest in the role and the organisation. You might ask about the challenges faced by the Women’s Alliance Service or how they measure success in their outreach efforts.