At a Glance
- Tasks: Screen referrals, triage cases, and support young people in need.
- Company: Join St Giles Trust, a charity dedicated to helping those facing adversity.
- Benefits: Enjoy flexible working, competitive salary, generous leave, and mentoring opportunities.
- Other info: We value diversity and encourage applications from all backgrounds.
- Why this job: Make a real difference in the lives of young people while developing your skills.
- Qualifications: Experience in safeguarding, data management, and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Full-time, 35 hours per week (hours between 10am – 6pm). Home based or working from a local office (Wolverhampton).
Are you a highly organised, analytical and collaborative individual with a proven record of working with children and young people within safeguarding, youth support or related services? Do you have experience of screening referrals, undertaking assessments or triaging cases within a safeguarding or specialist support setting? If so, St Giles is looking for a Project Triage and Data Lead to join our team and act as the first point of contact for referrals into the Teachable Moments Navigator Support Service, lead on screening, triage, and initial assessments, plus also support the allocation of cases and maintain oversight of referrals throughout their journey within the service.
About St Giles Trust: An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role: Our successful candidate will source, receive, screen and process referrals in line with safeguarding procedures and apply safeguarding thresholds and professional judgement to determine service eligibility and appropriate intervention pathways. You will work with the Team Manager and operational teams to support triage and allocation, ensuring cases are matched to the most appropriate intervention based on risk, need and service capacity, plus maintain oversight of referrals progressing through the service. We will also rely on you to contribute to quality assurance processes, including participation in case closure panels to ensure interventions have addressed identified risks and cases are closed safely and appropriately, plus maintain accurate and timely case records, ensuring all assessments, decisions and safeguarding actions are clearly documented in line with organisational policy, data protection and confidentiality requirements.
What we are looking for:
- Experience of managing complex safeguarding concerns, including identifying and responding to risk and vulnerability.
- Experience of analysing information from multiple sources to inform professional judgement and decision making.
- Experience in data management, analysis, and reporting, including maintaining accurate records and producing insights to inform service delivery and evaluation.
- Knowledge of safeguarding legislation, procedures and thresholds relating to young people.
- Understanding of trauma-informed, strengths-based and child-centred approaches.
- Excellent interpersonal, relationship-building and communication skills, verbal and written.
- A flexible, collaborative and professional approach to your work.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more. We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. An enhanced Adult and Children with the Child Barred List DBS check is required for this role.
PERSON SPECIFICATION: In your application form, please provide a written statement (maximum 1,000 words) showing how you meet the criteria outlined in the Person specification.
Closing date: 15 June 2026 at 9 a.m. Interviews: 22 June 2026 in Coventry.
Project Triage and Data Lead in Wolverhampton employer: ST GILES TRUST
St Giles Trust is an exceptional employer dedicated to making a meaningful impact in the lives of individuals facing adversity. With a strong commitment to equity and inclusion, we offer a supportive work culture that values diverse experiences and perspectives, alongside competitive salaries, generous leave allowances, and flexible working arrangements. Our focus on employee growth is evident through our mentoring programmes and access to clinical supervision, ensuring that you can thrive both personally and professionally while contributing to vital safeguarding services for children and young people.
StudySmarter Expert Advice🤫
We think this is how you could land Project Triage and Data Lead in Wolverhampton
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work at St Giles or similar organisations. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to safeguarding and data management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss how you've used data to inform decisions in past roles. Bring examples that highlight your experience with complex safeguarding concerns.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our mission at St Giles.
We think you need these skills to ace Project Triage and Data Lead in Wolverhampton
Some tips for your application 🫡
Show Us Your Experience:When you're writing your application, make sure to highlight your experience with safeguarding and working with young people. We want to see how you've handled complex situations and what skills you bring to the table!
Be Clear and Concise:Keep your written statement focused and to the point. With a 1,000-word limit, every word counts! Use clear language to explain how you meet the criteria in the person specification.
Use Real Examples:Don't just tell us about your skills; show us! Use specific examples from your past work to illustrate how you've triaged cases or managed safeguarding concerns. This will help us understand your approach and thought process.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at ST GILES TRUST
✨Know Your Safeguarding Stuff
Make sure you brush up on your knowledge of safeguarding legislation and procedures. Be ready to discuss how you've managed complex safeguarding concerns in the past, as this will show your understanding of the role's requirements.
✨Showcase Your Analytical Skills
Prepare examples that highlight your experience in analysing information from multiple sources. Think about specific instances where your professional judgement made a difference in decision-making, especially in triaging cases.
✨Demonstrate Your Collaborative Spirit
This role requires a flexible and collaborative approach, so be ready to share experiences where you've worked effectively with teams. Highlight your interpersonal skills and how you've built relationships to support case allocations.
✨Be Ready for Scenario Questions
Expect scenario-based questions during the interview. Prepare by thinking through potential situations you might face in the role, such as prioritising referrals or handling sensitive information, and how you would respond.
