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- Tasks: Lead and develop a vibrant volunteer programme that makes a real difference.
- Company: Join St Giles Trust, a charity dedicated to helping people overcome adversity.
- Benefits: Enjoy a competitive salary, generous leave, flexible working, and unique perks.
- Other info: We celebrate diversity and welcome applications from all backgrounds.
- Why this job: Empower volunteers and create positive change in your community.
- Qualifications: Experience in volunteer management or community engagement is essential.
The predicted salary is between 30000 - 40000 £ per year.
Are you a compassionate, organised, and proactive individual with experience of volunteer management or community engagement? If so, St Giles Trust is looking for a highly motivated Volunteer Coordinator to play a key role in developing and delivering a high-quality volunteer programme across Wales.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About the role
You will lead on implementing the Investing in Volunteers Quality Standard (IiV), developing a structured and inclusive volunteer pathway that supports individuals to thrive and contribute meaningfully to our work. You will play a key role in recruiting, training and supporting volunteers, ensuring a positive and empowering experience while strengthening St Giles Trust’s volunteer community.
Key responsibilities
- Develop and implement strategies to attract and retain volunteers
- Recruit, interview and onboard volunteers
- Design and deliver training for volunteers and staff supporting them
- Provide ongoing support, guidance and supervision to volunteers
- Match volunteers to appropriate roles based on skills and interests
- Coordinate volunteer schedules and ensure effective coverage
- Organise recognition events and initiatives to celebrate contributions
- Maintain accurate records and track volunteer activity and impact
- Monitor performance and address any issues proactively
- Produce reports and support evaluation of the volunteer programme
- Foster an inclusive, welcoming and supportive volunteer environment
What we are looking for
- Experience in volunteer coordination, community engagement or a similar role
- Knowledge of safeguarding and data protection
- Experience in event planning or training delivery
- Strong communication and interpersonal skills
- Excellent organisational and time management skills
- Ability to work independently and as part of a team
- Confidence using Microsoft Office or volunteer management systems
- Understanding of the barriers faced by people with lived experience
In return, you can expect
A competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
Equity & inclusion
We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 18 May 2026 at 9:00am
Volunteer Coordinator employer: ST GILES TRUST
Contact Detail:
ST GILES TRUST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector or volunteer management. Attend local events or online webinars to meet people who can help you get your foot in the door.
✨Tip Number 2
Show off your passion! When you get the chance to chat with potential employers, share your experiences and why you're excited about the role. Let them see your enthusiasm for making a difference.
✨Tip Number 3
Prepare for interviews by researching St Giles Trust and their volunteer programmes. Think about how your skills align with their mission and be ready to discuss how you can contribute to their goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at St Giles Trust.
We think you need these skills to ace Volunteer Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in volunteer management and community engagement. We want to see how your skills align with the role of Volunteer Coordinator, so don’t hold back on showcasing your relevant achievements!
Show Your Passion: Let your enthusiasm for helping others shine through in your application. We’re looking for someone who is compassionate and proactive, so share any personal experiences or motivations that drive you to work in this field.
Be Clear and Concise: Keep your writing clear and to the point. Use bullet points where appropriate to make it easy for us to read through your qualifications and experiences. Remember, we appreciate a well-structured application that gets straight to the heart of what makes you a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at ST GILES TRUST
✨Know Your Stuff
Before the interview, make sure you understand St Giles Trust's mission and values. Familiarise yourself with their volunteer programme and the Investing in Volunteers Quality Standard (IiV). This will show your genuine interest and help you connect your experience to their goals.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your skills in volunteer management and community engagement. Think about times when you successfully recruited or trained volunteers, and be ready to discuss how you overcame challenges in those situations.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the volunteer programme, the team dynamics, or how they measure the impact of their volunteers. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
✨Emphasise Inclusivity
Given the emphasis on equity and inclusion at St Giles Trust, be prepared to discuss how you can foster an inclusive environment for volunteers. Share any relevant experiences where you supported diverse groups or addressed barriers faced by individuals with lived experiences.