Specialist Caseworker - Emergency Department
Specialist Caseworker - Emergency Department

Specialist Caseworker - Emergency Department

Greenhill Full-Time 25000 - 35000 £ / year (est.) No home office possible
ST GILES TRUST

At a Glance

  • Tasks: Support vulnerable young people in emergency departments and assist with their discharge back to the community.
  • Company: St Giles Trust, a charity dedicated to helping those facing adversity.
  • Benefits: Competitive salary, generous leave, flexible working, and comprehensive support services.
  • Other info: Join a passionate team committed to safeguarding and positive change.
  • Why this job: Make a real difference in the lives of young people while working in a collaborative environment.
  • Qualifications: Experience with high-risk youth and strong advocacy skills required.

The predicted salary is between 25000 - 35000 £ per year.

Northwick Park Hospital ED (Emergency Department)

Do you have the right skills and experience for this role Read on to find out, and make your application.

Ref code: EDC-261

Are you a proactive, compassionate and engaging individual with a proven record of working successfully with ‘high risk’ vulnerable young people? Then join St Giles as an ED Specialist Caseworker, and you will be embarking on a highly rewarding and career-enhancing position.

About St Giles

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

St Giles is expanding its delivery of hospital-based projects; this service is aimed at vulnerable 12 to 25-year-olds who attend the adult or paediatric emergency department or Urgent Care Centre at Northwick Park Hospital. We will work alongside hospital staff to proactively identify vulnerable young people and help them to access and engage the support they need to prevent any potential escalation of violence and reduce the risk of repeat victimisation or exploitation.

About this key role

You will be embedded in the hospital, providing support for those young people admitted to emergency departments right through to their discharge back into the community. You will have experience of working with ‘high risk,’ vulnerable young people, be part of a multidisciplinary team, and have a flexible, empathetic approach to your work. This support extends post-discharge from the ED or Hospital with our Caseworkers working with the CYP and the professional networks to ensure the CYP voice is front and centre, this is to support the betterment of the CYP and their future, as well as reducing risks. This is done through providing 121 support in formulating the support plan with the CYP. This can also include supporting the family and advocating for them and CYP within the wider professional network.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

What we are looking for :

  • Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families
  • Experience of assessing risk and implementing safety procedures when thinking about children and young people involved in or at risk of violence or exploitation
  • Proven experience of working in a high-intensity environment, with an ability to effectively manage your own wellbeing
  • Experience of engaging successfully with ‘challenging’ young people, for example, people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused

In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

Closing date: 9 am on 18 May 2026. Interviews: 25 May 2026 at Camberwell.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be Enhanced Adult and Children with the Child Barred DBS Checked. xwzovoh

This role will require the post holder to obtain an honorary contract with the NHS. An honorary contract enables St Giles Trust staff to work in the hospital and access hospital IT systems.

Specialist Caseworker - Emergency Department employer: ST GILES TRUST

St Giles Trust is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable young people. With a strong focus on collaboration and compassion, employees benefit from a supportive work culture that values personal experience and professional growth. Located at Northwick Park Hospital, staff enjoy generous benefits, flexible working arrangements, and access to mentoring and counselling services, making it an ideal place for those seeking a rewarding career in social support.
ST GILES TRUST

Contact Detail:

ST GILES TRUST Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Specialist Caseworker - Emergency Department

✨Tip Number 1

Network like a pro! Reach out to people in your field, especially those connected to St Giles Trust. A friendly chat can open doors and give you insights that a job description just can't.

✨Tip Number 2

Prepare for the interview by practising common questions related to supporting vulnerable young people. We want you to showcase your experience and empathy, so think of real-life examples that highlight your skills.

✨Tip Number 3

Show your passion for the role! When you get the chance to speak with the hiring team, let them know why working with young people in crisis matters to you. Your genuine interest can set you apart from other candidates.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Specialist Caseworker - Emergency Department

Collaboration
Compassion
Organisational Skills
Experience with Vulnerable Young People
Empathy
Support and Advocacy
Risk Assessment
Holistic Support Service Delivery
Interpersonal Skills
Communication Skills
Knowledge of Relevant Services
Flexibility
Professionalism
Relationship Building
Case Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Specialist Caseworker role. Highlight your experience with vulnerable young people and any relevant partnerships you've built. We want to see how your skills align with our mission at St Giles!

Showcase Your Compassion: In your application, let your empathy shine through! Share specific examples of how you've supported young people in challenging situations. We value a compassionate approach, so don't hold back on those heartfelt stories.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your experiences and skills. We appreciate well-structured applications that are easy to read and understand.

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure we receive your details promptly. Plus, you’ll find all the info you need about the role and our organisation there!

How to prepare for a job interview at ST GILES TRUST

✨Know Your Stuff

Make sure you understand the role of a Specialist Caseworker in an emergency department. Familiarise yourself with the challenges faced by vulnerable young people and the services available to them. This will help you demonstrate your knowledge and show that you're genuinely interested in making a difference.

✨Showcase Your Experience

Prepare specific examples from your past work where you've successfully supported high-risk young people. Highlight your collaborative approach and any partnerships you've built with other agencies. This will illustrate your ability to work effectively in a multi-disciplinary team.

✨Emphasise Empathy and Flexibility

During the interview, convey your compassionate nature and flexible approach. Share stories that reflect your understanding of the emotional and practical needs of young people in crisis. This will help the interviewers see that you can connect with clients on a personal level.

✨Ask Thoughtful Questions

Prepare some insightful questions about the role and the organisation. Inquire about their approach to safeguarding or how they measure success in supporting young people. This shows that you're engaged and serious about contributing to their mission.

Specialist Caseworker - Emergency Department
ST GILES TRUST
Location: Greenhill

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>