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- Tasks: Support vulnerable young people in emergency departments and assist with their discharge back to the community.
- Company: St Giles Trust is a charity dedicated to helping individuals facing adversity find jobs, homes, and support.
- Benefits: Enjoy flexible working hours, generous leave, mentoring, counselling services, and employee perks.
- Why this job: Make a real difference in young people's lives while working in a supportive, inclusive environment.
- Qualifications: Experience with high-risk youth, strong communication skills, and a collaborative approach are essential.
- Other info: We encourage applications from diverse backgrounds and guarantee interviews for disabled applicants meeting criteria.
The predicted salary is between 28800 - 42000 £ per year.
Job Description
Full Time, 35 hours per week Monday-Friday 9-5pm (occasionally may work passed 5PM due to needs of clients)
Based at Northwick Park Hospital (Watford RD Harrow HA1 3UJ) with support provided within surrounding areas
Closing date: 20 October 2025 at 9amÂ
Ref: EDN-256
Are you a collaborative, compassionate and highly organised individual with a proven record of supporting children and young people, working in partnership with other agencies and the ability to work to a high standard? Do you have experience of working with ‘high risk,’ vulnerable young people and have a flexible, empathetic approach to your work?
If so, St Giles is looking for an Emergency Department Specialist Caseworker to join us and work on a vital hospital-based service aimed at vulnerable 12 to 25-year-olds who attend the adult or paediatric A&E departments or Urgent Care Centres at Northwick Park Hospital. Here, you will provide vital support for those young people admitted to emergency departments right through to their discharge back into the community.
About St Giles TrustÂ
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.Â
About this key role
Working as part of a multi-disciplinary team to identify and assess young victims of violence, you will also provide support, advice and advocacy for children, young people and their families as they plan to be discharged from hospital back into the community. You will produce support and risk management plans based on your assessments and also deliver a holistic support service, working solo or with colleagues as the situation dictates, to each client. This will include providing practical guidance with social and housing support, accompanying to appointments, ETE options, benefits work, debt advice, DIY work and cleaning.
We will also count on you to develop and maintain relationships with partner agencies, including community-based services such as police, children’s services and local authorities, while closing cases efficiently and positively, identifying a referral route for children and young people that will identify agencies that can be used for ongoing support and agencies that can be used if serious problems develop in the future is also an essential aspect of the role.
What we are looking for
• Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families
• Substantial experience of providing support, advice and advocacy and of using support plans
• Substantial experience of assessing the needs of CYP who are at risk of significant harm
• Proven record of engaging successfully with ‘challenging’ young people
• A working knowledge of relevant services for young people and their families in the service provision area (mainly North and West London but potentially further
• Excellent interpersonal and communication skills, both verbal and written
• A flexible, collaborative and professional approach to your work.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.Â
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 20 October 2025 at 9amÂ
Interview date 03 November 2025.Â
Specialist Caseworker - Emergency Department employer: ST GILES TRUST
Contact Detail:
ST GILES TRUST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist Caseworker - Emergency Department
✨Tip Number 1
Familiarise yourself with the specific challenges faced by vulnerable young people, especially those in emergency situations. Understanding their needs and the support systems available will help you demonstrate your empathy and knowledge during any discussions.
✨Tip Number 2
Network with professionals in the field of youth support and emergency services. Attend relevant workshops or seminars to connect with others who work with similar demographics, as this can provide valuable insights and potential referrals.
✨Tip Number 3
Research St Giles Trust thoroughly, including their values and current projects. Being able to articulate how your personal experiences align with their mission can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss real-life scenarios where you've successfully engaged with challenging young people. Highlighting your practical experience in crisis situations will showcase your capability to handle the demands of the role effectively.
We think you need these skills to ace Specialist Caseworker - Emergency Department
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience working with vulnerable young people and any specific skills that align with the job description. Use keywords from the job posting to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting young people and your understanding of the challenges they face. Include specific examples of your past work that relate to the responsibilities of the Specialist Caseworker position.
Highlight Relevant Experience: In your application, emphasise any personal experience or professional background related to the criminal justice system or working with high-risk youth. This will help you stand out as a candidate who truly understands the needs of the client group.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at ST GILES TRUST
✨Show Your Empathy
As a Specialist Caseworker, empathy is key. Be prepared to share examples of how you've supported vulnerable young people in the past. Highlight your understanding of their challenges and how you approached these situations with compassion.
✨Demonstrate Collaboration Skills
This role involves working with various agencies. Discuss your experience in multi-disciplinary teams and how you've successfully collaborated with others to achieve positive outcomes for clients. Specific examples will make your case stronger.
✨Highlight Relevant Experience
Make sure to emphasise any personal or professional experience related to the criminal justice system or working with high-risk youth. This will show that you understand the complexities of the role and can relate to the clients you'll be supporting.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the organisation's approach to supporting young people and how they measure success in this role. This shows your genuine interest and helps you assess if it's the right fit for you.