At a Glance
- Tasks: Lead community engagement and develop partnerships for an exciting heritage project.
- Company: St Giles Trust, a charity dedicated to helping people facing adversity.
- Benefits: Competitive salary, flexible hours, generous leave, and professional development opportunities.
- Other info: Join a diverse team committed to equity and inclusion.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Experience in partnership building and community engagement required.
The predicted salary is between 29500 - 29500 £ per year.
23,600 pa for 28 hours a week (FTE 29,500) + benefits
Part time/28 hours a week (flexible hours)
Fixed term contract until 30/09/2027
Aberdulais, Wales
Closing Date: 16 June 2026 at 9am
Are you a proactive, relationship-focused individual with a passion for community engagement and supporting people facing disadvantage? Do you have experience working collaboratively with partners and engaging individuals who may face barriers to participation? If so, St Giles Trust is looking for a highly motivated Senior Engagement Officer to play a key role in delivering an exciting community heritage project in partnership with the National Trust.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About the Project
This innovative new project will create opportunities for people who are often excluded from heritage and community spaces. Working in partnership with the National Trust at Aberdulais, the project will:
- Recruit, train and support new volunteers using our lived experience peer-led model
- Deliver community events and activities to engage local people and visitors
- Increase access to heritage and nature, improving wellbeing
- Build a more diverse and sustainable volunteer base to support the future of the site
About this key role
You will lead on community engagement and partnership development, helping to successfully deliver this 15-month project. You will build strong relationships with local stakeholders, support volunteer recruitment and development, and coordinate a range of activities and events. Working closely with the Wales team, you will:
- Develop and maintain effective partnerships with local organisations and stakeholders
- Support delivery of a lived experience heritage training programme
- Help recruit, support and develop volunteers
- Coordinate events, activities and community engagement initiatives
- Promote the project and support outreach and recruitment
- Maintain accurate records and contribute to monitoring and reporting
- Support the development of a sustainability plan for the project
What we are looking for
- Experience of building partnerships and working with a range of stakeholders
- Experience supporting or delivering community, volunteering or engagement programmes
- Experience supporting individuals facing barriers to participation
- Ability to organise and deliver events or group activities
- Strong communication, organisational and administrative skills
- Ability to manage a varied workload and meet deadlines
- Confidence using digital tools and supporting outreach or promotion
- Awareness of safeguarding, risk management and professional boundaries.
Please note: this role requires an Enhanced DBS check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing Date: 16 June 2026 at 9am.
Senior Client Relationship Manager (hybrid) employer: ST GILES TRUST
St Giles Trust is an exceptional employer, offering a supportive and inclusive work environment that prioritises community engagement and personal growth. With flexible working hours, a competitive salary, and a range of benefits including generous leave and a mentoring programme, employees are empowered to make a meaningful impact while developing their skills in a collaborative setting. Located in Aberdulais, this role provides the unique opportunity to contribute to a transformative heritage project alongside the National Trust, fostering connections within the local community.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Client Relationship Manager (hybrid)
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with organisations that align with your values. Building relationships can open doors you didn’t even know existed.
✨Tip Number 2
Be proactive! Don’t just wait for job postings; approach companies directly. Share your passion for community engagement and how you can contribute to their projects. It shows initiative and can set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by researching the organisation and its projects. Understand their mission and values, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and passion. Plus, it’s a great way to ensure your application gets seen by the right people. Don’t miss out on this opportunity!
We think you need these skills to ace Senior Client Relationship Manager (hybrid)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role. Use keywords from the job description to show we’re on the same page and you understand what we’re looking for.
Show Your Passion:Let your enthusiasm for community engagement shine through! Share specific examples of how you've supported individuals facing barriers, as this will resonate with our mission at StudySmarter.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at ST GILES TRUST
✨Know the Project Inside Out
Before your interview, make sure you thoroughly understand the community heritage project and its goals. Familiarise yourself with St Giles Trust's mission and values, as well as the National Trust's role in the partnership. This will help you demonstrate your genuine interest and how your experience aligns with their objectives.
✨Showcase Your Relationship-Building Skills
Since this role focuses on building partnerships, be ready to share specific examples of how you've successfully engaged with stakeholders in the past. Highlight your proactive approach and any innovative strategies you've used to foster collaboration, especially with individuals facing barriers to participation.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life situations related to community engagement and volunteer management. Think of scenarios where you've had to overcome challenges or adapt your approach to meet the needs of diverse groups. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Passion for Community Work
Let your enthusiasm for community engagement shine through during the interview. Share personal stories or experiences that highlight your commitment to supporting disadvantaged individuals. This will not only show your passion but also align with the ethos of St Giles Trust and their focus on lived experience.
