At a Glance
- Tasks: Lead community engagement and develop partnerships for an exciting heritage project.
- Company: St Giles Trust, a charity dedicated to helping people facing adversity.
- Benefits: Competitive salary, flexible hours, generous leave, and professional development opportunities.
- Other info: Join a diverse team committed to equity and inclusion.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Experience in community engagement and strong communication skills required.
The predicted salary is between 29600 - 30400 £ per year.
23,600 pa for 28 hours a week (FTE 29,500) + benefits
Part time/28 hours a week (flexible hours)
Fixed term contract until 30/09/2027
Aberdulais, Wales
Closing Date: 16 June 2026 at 9am
Are you a proactive, relationship-focused individual with a passion for community engagement and supporting people facing disadvantage? Do you have experience working collaboratively with partners and engaging individuals who may face barriers to participation? If so, St Giles Trust is looking for a highly motivated Senior Engagement Officer to play a key role in delivering an exciting community heritage project in partnership with the National Trust.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About the Project
This innovative new project will create opportunities for people who are often excluded from heritage and community spaces. Working in partnership with the National Trust at Aberdulais, the project will:
- Recruit, train and support new volunteers using our lived experience peer-led model
- Deliver community events and activities to engage local people and visitors
- Increase access to heritage and nature, improving wellbeing
- Build a more diverse and sustainable volunteer base to support the future of the site
About this key role
You will lead on community engagement and partnership development, helping to successfully deliver this 15-month project. You will build strong relationships with local stakeholders, support volunteer recruitment and development, and coordinate a range of activities and events. Working closely with the Wales team, you will:
- Develop and maintain effective partnerships with local organisations and stakeholders
- Support delivery of a lived experience heritage training programme
- Help recruit, support and develop volunteers
- Coordinate events, activities and community engagement initiatives
- Promote the project and support outreach and recruitment
- Maintain accurate records and contribute to monitoring and reporting
- Support the development of a sustainability plan for the project
What we are looking for
- Experience of building partnerships and working with a range of stakeholders
- Experience supporting or delivering community, volunteering or engagement programmes
- Experience supporting individuals facing barriers to participation
- Ability to organise and deliver events or group activities
- Strong communication, organisational and administrative skills
- Ability to manage a varied workload and meet deadlines
- Confidence using digital tools and supporting outreach or promotion
- Awareness of safeguarding, risk management and professional boundaries.
Please note: this role requires an Enhanced DBS check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Senior Client Manager (Hybrid Working) employer: ST GILES TRUST
St Giles Trust is an exceptional employer, offering a supportive and inclusive work environment that prioritises community engagement and personal growth. With flexible working hours, generous leave allowances, and a commitment to equity and inclusion, employees are empowered to make a meaningful impact while developing their skills through mentoring and training opportunities. Located in Aberdulais, this role not only allows you to contribute to vital community projects but also fosters a culture of collaboration and respect, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Client Manager (Hybrid Working)
✨Tip Number 1
Network like a pro! Get out there and connect with people in your field. Attend local events, join online forums, or even hit up social media groups related to community engagement. The more people you know, the better your chances of landing that Senior Client Manager role!
✨Tip Number 2
Show off your passion! When you get the chance to chat with potential employers, make sure to express your enthusiasm for community work and supporting those facing disadvantages. Share personal stories or experiences that highlight your commitment to making a difference.
✨Tip Number 3
Prepare for interviews by researching the organisation. Understand their values, projects, and the communities they serve. This will help you tailor your responses and show that you're genuinely interested in being part of their mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and submit your application today!
We think you need these skills to ace Senior Client Manager (Hybrid Working)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role. Use keywords from the job description to show that you understand what we're looking for.
Show Your Passion:Let your enthusiasm for community engagement and supporting those facing disadvantage shine through. Share personal stories or experiences that demonstrate your commitment to these values.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your relevant skills and experiences at a glance.
Apply Through Our Website:We encourage you to submit your application via our website. It’s the best way to ensure we receive all your details correctly and can process your application smoothly.
How to prepare for a job interview at ST GILES TRUST
✨Know the Project Inside Out
Before your interview, make sure you thoroughly understand the community heritage project and its goals. Familiarise yourself with St Giles Trust's mission and how this role contributes to their vision. This will help you articulate how your experience aligns with their objectives.
✨Showcase Your Relationship-Building Skills
Since this role involves building partnerships, be ready to share specific examples of how you've successfully engaged with stakeholders in the past. Highlight your proactive approach and any innovative strategies you've used to foster collaboration.
✨Demonstrate Your Community Engagement Experience
Prepare to discuss your experience in community engagement or volunteering programmes. Share stories that illustrate your ability to support individuals facing barriers and how you've organised events or activities that made a positive impact.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage diverse workloads. Think of scenarios where you've had to adapt quickly or overcome challenges in community settings, and be prepared to explain your thought process and outcomes.
